Business Details
About
Cannabis Store
Ascend Cannabis Horizon Drive in Springfield, IL, offers medical and adult-use cannabis with delivery. Shop top-quality flower, vapes, edibles, and more—including our exclusive Ozone line. Order online, get expert help in-store, and join rewards for updates and special deals.
Details
- DeliveryNot available
- Credit cardNot available
- DebitAvailable
- Cash onlyNot available
Location
Ascend Cannabis Dispensary - Springfield Horizon Drive
3201 Horizon Dr, Springfield, IL
62703, United States
Hours
Reviews
4.7
1,247 reviews
5 stars
1,046
4 stars
94
3 stars
46
2 stars16
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and knowledgeable, contributing to a positive shopping experience.
Product Quality
Customers appreciate the quality of products offered, although some express concerns about pricing and product strength.
Store Environment
The store is noted for its cleanliness, organization, and welcoming atmosphere, enhancing the overall customer experience.
Concerns with Policies
Some customers expressed dissatisfaction with corporate policies regarding gift certificates and loyalty rewards, feeling they detract from the store's authentic vibe.
Mixed Experiences
While many reviews are positive, there are isolated reports of poor service from specific employees, indicating inconsistency in customer interactions.
- TWTina Wencel3 days ago5.0Jonah was sweet and helpful Really like Horizon Dr Ascend!!!! NEED MORE MAITAI preroll!!!!
- TTTyy Thegamerguy5 days ago5.0Always super friendly. Never forgets to let me know when there are deals available or promotions. Great customer service
- BGB Gans6 days ago1.0Placed a order this morning. Got a confirmation code. Went to the dispensary they couldn't find my order. Showed the confirmation code still couldn't find it. Had to place another order on their machine inside didnt have what I originally ordered ( they sold it to someone else ) so I had to order another product. Disappointed 👎
- APAnthony PerkinsNov 17, 20255.0This place is very professional friendly very helpful to what you need and knowledgeable bout product oh yes free candy Holla
- JSJames B SpiveyNov 7, 20255.0The entire staff I interacted with was golden Ponyboy! Only people over 40 will understand that reference. I had no clue that you can’t buy a fat juicy nugget with a credit card, so I had to run to my bank to acquire some cheddar. They saved my order behind the counter until I returned , I thought that it was accommodating and very nice of them! All the staff were super chill like dat as the kids say! No one calls me Lebowski, I’m the Dude
Frequently Asked Questions About Ascend Cannabis Dispensary - Springfield Horizon Drive
What types of cannabis products are available at Ascend Cannabis Dispensary - Springfield Horizon Drive?
The dispensary offers medical and adult-use cannabis products including flower, vapes, edibles, and exclusive Ozone line products.
What are the store hours for Ascend Cannabis Dispensary - Springfield Horizon Drive?
The dispensary is open daily from 8:00 AM to 9:00 PM.
Can I order cannabis products online and pick up in store at Ascend Cannabis?
Yes, you can order online and use the in-store pickup service available at this location.
What payment options does Ascend Cannabis on Horizon Drive accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Ascend Cannabis offer same-day delivery or curbside pickup?
No, this location does not offer same-day delivery or curbside pickup, but in-store shopping is available.
What is the contact information for Ascend Cannabis Dispensary - Springfield Horizon Drive?
You can call the dispensary at +1 217-492-8060 or email at horizondrive@letsascend.com.
Which popular restaurants are near Ascend Cannabis Dispensary for dining before or after a visit?
Nearby dining options include Hooters, Blue Margaritas Mexican Bar & Grill, Cheddar's Scratch Kitchen, Smokey Bones Bar & Fire Grill, Red Lobster, and The Wing Experience.
Are there hotels near Ascend Cannabis Dispensary where customers can stay?
Yes, Comfort Suites, Microtel Inn & Suites, Crowne Plaza Springfield, and Candlewood Suites are nearby accommodation options.
What automotive services are available near Ascend Cannabis Dispensary on Horizon Drive?
Nearby automotive-related places include Springfield Select Auto South, a used car dealer, and Hertz Rent A Car for car rentals.
Where can I find additional information or updates about Ascend Cannabis Dispensary - Springfield Horizon Drive online?
You can visit their website at https://letsascend.com/locations/illinois/springfield-horizon-drive/ or follow them on Facebook and Instagram at ascend.il.