Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Customers appreciate the wide variety of clothing, shoes, and accessories available, although some noted a decline in quality and organization.
Pricing
Many reviews highlight great deals and discounts, making it a popular choice for bargain hunters.
Customer Service
Feedback is mixed; while some staff members are praised for their helpfulness, others are criticized for rudeness and poor service.
Store Condition
Several customers reported that the store is often messy and disorganized, making it difficult to shop.
Return Policy
Many customers expressed frustration with the return policy and the handling of returns, citing poor experiences.
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Ellen Montanaro
Nov 11, 2025
3.0
Not what it use to be.vNeeds more shoes and less clothes.
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Tonia Arrington
Nov 9, 2025
4.0
Went the other day, very organized store, a little pricey, but nice store for shopping, especially for Christmas or birthday gift.
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Maria Prince
Nov 1, 2025
1.0
Nordstrom Rack? More like Nordstrom Red Flag
I was browsing in the women’s section when I overheard a blonde employee — looked like a manager or lead — telling an older woman wearing a mask to “watch the clothes over there,” while clearly gesturing toward a shopper who was simply trying on jackets. The customer happened to be a woman of color — her skin maybe two shades darker than mine — and she wasn’t doing anything remotely suspicious. Just trying on jackets like a normal person enjoying her shopping trip.
The implication was loud and clear: they assumed she might steal because of how she looked. It wasn’t subtle, and it definitely wasn’t a good look for Nordstrom Rack.
Honestly, the energy was very Stepford Security Squad — all blonde, all beige, and apparently all clairvoyant when it comes to who “looks suspicious.”
The vibe was basically, “We’ve decided she looks suspicious because she’s not our shade of beige.”
In short: the only thing stolen that day was my faith in their professionalism.
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Sarah Carrigan
Oct 25, 2025
4.0
I never go anywhere else for jeans. Bountiful selection. I go straight to the Paige rack and never need to go back to the racks after the dressing room.
Also amazing quality shoes at discount. My nice Hoka gym shoes would be 2X the price anywhere else.
Also decent kids clothes. Got my 2 year old daughter a bunch of nice Nike and Adidas leggings, shorts, t skirts, soft zip up fleece and wind breaker.
Also great for quality belts and decent sunglasses that don’t cost a fortune.
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Monica A.
Oct 24, 2025
1.0
Rude customer service and horrible return policy. I am surprised how this is Nordstrom rack is now.. they sell you items in the same condition you want to return them and don't take them back. That is really sad and terrible me and my family/friends promised we will not be coming back here anymore after being a longtime customers because of how the return policies horrible and I don't have any trust left in Nordstrom... you definitely lost more than one customer!
Frequently Asked Questions About Nordstrom Rack Shops at Orchard Place
What types of products does Nordstrom Rack Shops at Orchard Place offer?
Nordstrom Rack offers a wide range of products including women's, men's, and children's apparel, shoes, handbags, jewelry, beauty and cosmetics, home goods, and more, often at up to 70% off regular prices.
What are the store hours for Nordstrom Rack Shops at Orchard Place?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Nordstrom Rack Shops at Orchard Place offer in-store pickup?
Yes, they provide in-store pickup services for customer convenience.
What payment options are accepted at Nordstrom Rack Shops at Orchard Place?
The store accepts various payment methods including Afterpay, American Express, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, Visa, and contactless payments.
Where is Nordstrom Rack Shops at Orchard Place located?
It is located at 9625 Skokie Blvd, Skokie, IL 60077, USA, within the Shops At Orchard Place.
What makes Nordstrom Rack different from other nearby stores like Marshalls or TJ Maxx?
Nordstrom Rack offers top brands and trends many straight from Nordstrom stores at up to 70% off, making it a style-deal destination with a longstanding 40-year history in off-price fashion.
What nearby places can I visit before or after shopping at Nordstrom Rack Shops at Orchard Place?
Nearby you can visit The Shops At Orchard Place shopping center, Panera Bread cafe for a meal, or HomeGoods for additional home decor shopping.
Are there beauty and cosmetic services available near Nordstrom Rack Shops at Orchard Place?
Yes, nearby options include Charlotte Tilbury beauty salon, Ulta Beauty hair salon, and Benefit Cosmetics BrowBar for various beauty treatments and products.
Which nearby stores offer additional shoe shopping options around Nordstrom Rack Shops at Orchard Place?
For more shoe shopping, you can visit DSW Designer Shoe Warehouse and the nearby Nordstrom Rack stores themselves within the area.
How can public transit users reach Nordstrom Rack at the Shops at Orchard Place?
While specific transit stations are not listed, the store's location at 9625 Skokie Blvd within the Shops At Orchard Place makes it accessible, and nearby shopping centers and landmarks can help customers navigate to it.