Nordstrom Old Orchard Center

4.4
1661 reviews

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing Store
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Old Orchard Center. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Nordstrom Old Orchard Center
4937 Old Orchard Center, Skokie, IL
60077, United States

Hours

Reviews

4.4
1,661 reviews
5 stars
1,082
4 stars
325
3 stars
121
2 stars
45
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rudeness and lack of attention.

Product Selection

Customers appreciated the variety of brands and products available, but some noted limited options in specific categories.

Pricing

Many customers found prices to be high, with some items considered overpriced compared to other retailers.

Store Experience

The store environment received positive remarks for cleanliness and elegance, but some customers experienced issues with staff interactions.

Return Policy

Several customers expressed frustration with the return process, citing unhelpful staff and strict policies.
  • YY
    yrguitar1
    Nov 3, 2025
    5.0
    Karlene is absolutely amazing. She really helped us out with a tricky situation and was extremely kind throughout the process. She really knows what she is doing and makes it a pleasure to shop at Nordstrom. If youre looking for a high quality suit and amazing service, be sure to come here.
  • BB
    Bobby Beltran
    Oct 12, 2025
    1.0
    Been going to this store since it opened in the 90s. This store has gone downhill. With the exception of a few, the sales associates are not the nicest and quite rude. I recommend going to the downtown or Oak brook locations.
  • JN
    Jim Norman
    Sep 29, 2025
    5.0
    A very nice place to shop! Shopper assistance is available when requested. Shopped for my grand daughters 11 th birthday and she found some very nice outfits!
  • AM
    Al Moli
    Sep 29, 2025
    4.0
    Nice spot with good selection of brands!!
  • KB
    Kristin Brown
    Sep 21, 2025
    5.0
    The only place to get bras. Great comfortable ones and great help finding the right size. I don't waste my time anywhere else.

Frequently Asked Questions About Nordstrom Old Orchard Center

What types of clothing does Nordstrom Old Orchard Center offer?

Nordstrom offers a wide range of men’s, women’s, and children’s clothing, including dresses, suits, and accessories from top brands.

Does Nordstrom Old Orchard Center offer beauty and cosmetics products?

Yes, the store provides top-brand beauty products, including makeup, fragrances, and skincare items.