Business Details
About
Toy StoreToys
The LEGO® Store Orland Square brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
403 reviews
5 stars
319
4 stars
62
3 stars
14
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Store Cleanliness
Customers appreciate the cleanliness and organization of the store, noting it is well-maintained despite high foot traffic.
Product Selection
The store offers a wide variety of LEGO sets, including hard-to-find items, though some customers wish for a larger selection in certain areas.
Family-Friendly Environment
The store is noted for being welcoming to families, with staff engaging positively with children and providing assistance.
Pricing Concerns
Some customers feel that LEGO sets are overpriced compared to other retailers, impacting their overall satisfaction.
- JLJosh Lindahl6 days ago5.0Love coming here for the free builds on most Sundays. Staff always friendly and helpful.
- KOKarl OrtmeyerSep 27, 20255.0Sara was the best!! Great selection on Pick a Brick and in stock sets.
- JBJoshua BlackSep 24, 20255.0Very helpful and friendly staff
- LGLes GlennAug 16, 20255.0Awesomeness
- BGBob GormanJul 9, 20255.0Employees are fantastic with young kids
Frequently Asked Questions About The LEGO® Store Orland Square
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I sign up for the LEGO VIP Program at The LEGO® Store Orland Square?
You can become a LEGO® VIP member by visiting the store and asking a Brick Specialist for assistance. After signing up in-store, you'll receive a welcome email to complete your registration and a link to your digital card.
How do I redeem my LEGO VIP Points?
Once you have earned points, visit your VIP account on LEGO.com to redeem vouchers for online or in-store shopping.
Does The LEGO® Store Orland Square offer price matching with other retailers?
No, the store does not price match other retailers as promotions and discounts may differ between stores and the LEGO Shop.
What should I do if my LEGO set is missing a piece or if I lost a piece?
Visit the store to check the Pick-A-Brick wall for replacement pieces or request a free replacement shipped to your door via LEGO.com under 'Help' > 'Replacement Parts'.
Is there an entry fee to visit The LEGO® Store Orland Square?
No, all LEGO Stores, including this location, are free to enter.
Can I purchase individual LEGO bricks at The LEGO® Store Orland Square?
Yes, you can buy individual pieces from the Pick-a-Brick wall, which features a different selection that changes frequently.
What are the regular opening hours of The LEGO® Store Orland Square?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Are there nearby dining options around The LEGO® Store Orland Square?
Yes, nearby dining options include Great Steak, Zoup!, Taco Bell, Sbarro, Panda Express, and Schoop's Hamburgers, perfect for grabbing a meal before or after your visit.
What nearby stores can I visit along with The LEGO® Store in Orland Square?
Nearby stores include Verizon Wireless for mobile phones, Sephora for cosmetics, Williams-Sonoma for kitchen supplies, and several jewelry stores like Rogers & Hollands Jewelers and Zevar Jewelers.
Does The LEGO® Store Orland Square have accessibility features?
Yes, the store has a wheelchair-accessible entrance but does not have wheelchair-accessible parking.