Candlelight Jewelers

Reviews

• RR

  Rose

  Jan 5, 2026
  1.0
  I went in to ask about repairing a necklace. I was first told it wasn’t worth fixing and to buy a new one, then told to come back in an hour because he might be able to repair it. When I returned three hours later, he hadn’t looked at it and asked me to come back yet again. When I declined, he became upset and practically threw the necklace back at me. To make matters worse, he also commented that he “liked my jeans,” which felt inappropriate. I only have one day off and could have gone elsewhere for the repair. This was disappointing, especially given the store’s good reputation.
• CL

  Chuck Langer

  Dec 1, 2025
  5.0
  My experience with Susan and Candlelight jewelers in Niles was exceptional. I bought my wife’s wedding ring here eight years ago. Traded that ring in and doubled it’s size. I did this without walking into the store. We exchange pictures we exchanged text in this transaction. Went off without any issues whatsoever. We’re impressed with finished product. Wife is happy with the new ring And I can’t speak highly enough About how Susan went about taking care of this all over a long distance situation. Our family has been doing business with Candlelight for many many years. I wouldn’t go anywhere else. And once again, thanks to the crew Susan, in particular Laurie for taking care of us and Duplicating Christy’s ring. Great job five stars for sure
• KE

  Keith Emrikson

  Apr 14, 2023
  5.0
  The owner & staff are very accommodating
• PP

  Peter Papanikolau

  May 11, 2020
  5.0
  Best jewelery shop around. Great selection and if you want custom jewelery, Laury makes the best. Great customer service and a jewelery shop you can trust.

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