Custom Ink has been the trusted source for custom t-shirts, apparel, and promotional products since 2000—and now, we’re right down the road in Chicago, Illinois! Design custom t-shirts for your group, embroidered hats for your business, and more with the help of our local sales team. Experience and compare products, get recommendations tailored to your budget, and receive help every step of the order process with our team, both in-person and virtually with online appointments. Upload your logo with ease or take your design to the next level with the help of our expert artists. Visit our Custom Ink store in Chicago for all your local printing needs—book your appointment to get started today!
What's the point of a physical location if no one's in there and it's nearly impossible to make an actual appointment? Seems kinda silly and a frustrating experience all around. I tried the number on the door only to get re-routed several times to customer service that had no idea who I was trying to reach out to.
JA
Jaime Anderson
Jun 2, 2025
5.0
Worked with Custom Ink and specifically their Local Community Manager Claire M. to complete shirts for the Burley Kindergarten classes this year. I had to work closely with Custom Ink and Claire to ensure the very intricate art created by 58+ students was all accurately included in our shirt designs and Claire did a PHENOMENAL job holding my hand through the process and ensuring the shirts arrived with plenty of time to spare.
All around great experience and would highly recommend
JM
Joe Mastrino
Mar 4, 2025
5.0
I have to say, I was pleasantly surprised by the amazing customer service I received from Custom Ink. In a day where certain companies won’t serve you unless you order via an app, or an employee has to jump through hoops to attempt to solve a problem only to no avail, it was shockingly refreshing to be on a call with a Custom Ink employee who figured out an answer on the spot and ensured that I was satisfied with my order.
Zero hyperbole here, I was literally taken aback at how wonderful Seth at Custom Ink was. The guy single handedly restored my faith in modern customer service and selling.
JJ
Jess
Mar 4, 2024
5.0
Antonina was really lovely to talk to and made the process easy and straightforward. Would recommend her for your order!
JR
John Robbins
Aug 11, 2021
4.0
Note, not an actual retail location. I went in to ask some customization questions, and they had a vast selection of their available options. Very helpful associate, good to see physical proofs of their production quality.
Custom Ink is located at 175 North Sangamon Street, Chicago, IL 60607, USA.
What are the operating hours of the Custom Ink store in Chicago?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.
Does Custom Ink offer in-store design assistance?
Yes, Custom Ink offers free in-store design assistance by appointment.
What types of products can I customize at Custom Ink Chicago?
You can customize t-shirts, embroidered hats, sweatshirts, and other apparel including brands like Nike, Hanes, Under Armour, and The North Face.
What payment options are accepted at Custom Ink Chicago?
Custom Ink accepts American Express, Check, Discover, Mastercard, and Visa.
Is the Custom Ink Chicago location wheelchair accessible?
Yes, the store has wheelchair accessible entrances, parking, and restrooms.
Does Custom Ink Chicago offer delivery or in-store pickup?
They offer delivery but do not offer in-store or curbside pickup.
Which nearby dining options can I visit before or after shopping at Custom Ink?
Nearby dining options include Kinton Ramen, known for Japanese cuisine, and Bonci Pizzeria, an Italian restaurant serving great pizza.
Are there any nearby clothing or accessory stores close to Custom Ink Chicago?
Yes, nearby stores include Marc Nolan, specializing in men's shoes and clothing, and Filson, known for clothing and fashion accessories.
Can I visit nearby services for additional needs around the Custom Ink location?
Yes, nearby services include the Hispanic Alliance for Career Enhancement for community support, and Chicago Patio Doors LLC for home improvement needs.