Custom Ink has been the trusted source for custom t-shirts, apparel, and promotional products since 2000—and now, we’re right down the road in Chicago, IL! Design custom t-shirts for your group, embroidered hats for your business, face masks for your employees, and more with the help of our local sales team. When our new location in Chicago opens this summer, our reps will be available seven days a week. Experience and compare products, get recommendations tailored to your budget, and receive help every step of the order process with our team, both in-person and virtually with online appointments. Upload your logo with ease or take your design to the next level with the help of our expert artists. Visit our Custom Ink store in Chicago for all your local printing needs—book your appointment to get started today!
I have to say, I was pleasantly surprised by the amazing customer service I received from Custom Ink. In a day where certain companies won’t serve you unless you order via an app, or an employee has to jump through hoops to attempt to solve a problem only to no avail, it was shockingly refreshing to be on a call with a Custom Ink employee who figured out an answer on the spot and ensured that I was satisfied with my order.
Zero hyperbole here, I was literally taken aback at how wonderful Seth at Custom Ink was. The guy single handedly restored my faith in modern customer service and selling.
SD
Sarah Dixon
Feb 26, 2025
5.0
Seth was exceptionally helpful to me! I felt the prices were very reasonable and the product is much better than some random website where you are not sure what you are going to get. 10/10 recommend.
RW
Ray Walsh
Mar 7, 2024
5.0
Antonina was sooooo helpful, she got a design started for me and found me options for the merch I wanted to make that was high quality without breaking the bank. Def will be coming back again the next time I gotta have some custom stuff made!
KM
Kenzie Mocogni
Sep 29, 2023
5.0
I went to the custom ink location in West Loop and Sergio was incredibly helpful. He helped me with the design and the logistics of some giveaways for a family birthday party. I would absolutely recommend going to this location, the experience was great!
What types of products can I customize at Custom Ink in Chicago?
At Custom Ink Chicago, you can design custom t-shirts, embroidered hats, face masks, and other promotional apparel for your group or business.
What are the store hours for Custom Ink Chicago?
Custom Ink Chicago is open Monday through Saturday from 10:00 AM to 6:00 PM and closed on Sundays.
Does Custom Ink offer in-store design assistance?
Yes, Custom Ink provides free in-store design assistance by appointment to help you with your custom apparel design.
What brands of clothing does Custom Ink Chicago carry?
The store features popular brands including Anvil, Gildan, Nike, Hanes, Sport-Tek, Next Level, Comfort Colors, Port & Company, Bella + Canvas, The North Face, Adidas, Under Armour, KOOZIE, and Carhartt.
What payment methods are accepted at Custom Ink Chicago?
Custom Ink Chicago accepts American Express, Check, Discover, Mastercard, and Visa credit cards.
Is Custom Ink Chicago accessible for people with disabilities?
Yes, the store has wheelchair accessible entrances and restrooms, including unisex and accessible restroom facilities.
Does Custom Ink Chicago provide delivery or curbside pickup services?
Custom Ink offers delivery services but does not currently provide same-day delivery, curbside pickup, or in-store pickup.
How can I reach Custom Ink Chicago for inquiries or to book an appointment?
You can contact Custom Ink Chicago by phone at +1 312-447-9308 or visit their website to schedule an appointment online.
What nearby restaurants can I visit before or after my Custom Ink appointment?
Nearby popular restaurants include Kinton Ramen, known for Japanese cuisine, and Bonci Pizzeria offering Italian-style pizza, both great options to enjoy around your visit.
Are there any nearby stores where I can complement my Custom Ink purchase with other apparel or accessories?
Yes, nearby stores like Marc Nolan, which sells men's shoes and clothing, and Filson, offering clothing and hat accessories, can complement your shopping experience at Custom Ink.
What nearby transportation options are available to reach Custom Ink Chicago?
High & Byway Transportation provides nearby airport shuttles and transportation services, making it easier to reach Custom Ink Chicago.