Customers frequently praised the store for being clean and well-organized.
Customer Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about rude behavior from some employees.
Pricing
Several customers expressed dissatisfaction with rising prices, stating that they are becoming too high for a thrift store.
Management
The manager, Matt, received positive feedback for his attentiveness and customer service, although some reviews mentioned issues with employee treatment.
MG
Misty Gilliam
Dec 26, 2025
3.0
It's a nice clean thrift store.. good deals,
MS
maria silvia
Dec 8, 2025
1.0
Shame on what it's become. Used to shop there for my school clothes in the late 90s early 2000s. Can't imagine any low income families being able to afford anything. Burn the place down.
FD
Fred ottley (Dee)
Oct 25, 2025
5.0
Love it
WB
wendy b
Oct 15, 2025
3.0
turn down that music!!!! who can shop and have to block out that blah blah going overhead not to mention — it’s the same songs over and over and over shut it off!!!
LG
Luca Ghost
Oct 1, 2025
1.0
Absolutely disgusting service a family member came with me to DI with a service animal and was kicked out and told that that’s not a real service animal even though they had proper documentation. absolutely do not recommend ever coming here back in my life.
Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center
What types of products can I find at Deseret Industries Thrift Store & Donation Center?
You can find used clothing, home goods, and new items such as bedding and furniture at Deseret Industries Thrift Store & Donation Center.
Where is Deseret Industries Thrift Store & Donation Center located?
It is located at 295 North Overland, Burley, ID 83318, USA.
What are the regular business hours for the store?
The store is open Monday 9:00 AM to 6:00 PM, Tuesday to Saturday 9:00 AM to 7:00 PM, and closed on Sundays.
Is the store open on holidays?
The store is closed on November 27, 2025, and December 25, 2025; it’s open with regular hours on November 28, 2025, and open from 9:00 AM to 3:00 PM on December 24 and December 31, 2025.
What payment methods does Deseret Industries accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact Deseret Industries Thrift Store & Donation Center?
You can reach them by phone at +1 208-678-7855 or email at hello@deseretindustries.org.
Does Deseret Industries have any social media presence?
Yes, you can find them on Facebook at DeseretIndustriesBurley and on Instagram at @deseret_industries. Their Twitter handle is @DIThriftStore.
Are there any nearby places where I could grab a meal after visiting the thrift store?
Yes, Morey's Steakhouse and McDonald's are both nearby and offer dining options after your visit.
What medical services are close to Deseret Industries for customers who might need them?
Nearby medical services include Canyon Foot & Ankle Specialists, Riverview Urgent Care, Family Services | The Church of Jesus Christ of Latter-day Saints, and Seasons Dental.
Can I visit other stores or services near Deseret Industries during my trip?
Yes, nearby are Franklin Building Supply for hardware needs, D.L. Evans Bank for financial services, Verizon for mobile phone products, and Lex Kunau Park for outdoor relaxation and activities.