Many customers expressed concerns about rising prices, feeling that items are becoming overpriced for a thrift store.
Cleanliness & Organization
The store is frequently praised for being clean, well-organized, and easy to navigate.
Customer Service
While some reviews highlight friendly and helpful staff, there are notable complaints about rude or unhelpful employees.
Product Selection
Customers appreciate the variety of items available, though some noted that the quality of selection has declined.
Return Policy
Several customers were disappointed with the strict return policy, particularly regarding non-clothing items.
CL
Cayden Ludlow
6 days ago
5.0
Pooja came from this store. She sent a very rare letter of compliance to the store as she became the newest member of the Ludlow Synexis office system. She is very efficent. She is the accounts receivable clerk for this system.
SA
Sherah Adams
Oct 23, 2025
1.0
Please watch where you stab your pricer. This is ridiculous! Have holes in multiple long John/pj's I just bought and aren't on the thin elastic they could of used. Instead did it under the elastic and now there's holes!!! Uhg don't think I'll be back for awhile. Wasted money. And it's not just this one. I bought multiple and all are like this. And paid 2 dollars plus for kids pants.
SL
Sage Lee
Oct 17, 2025
1.0
Have a service dog 8 and a 1/2 months old.He made a few little yips in the store he saw children and was excited. Never barked once and they told me that he had to leave for disruption.Everyone that we came into contact with loved him and wanted to pet him and he made them smile.So apparently it bothered him!
GH
GiGi Huntley
Jul 7, 2025
5.0
Great prices & service.
KK
Kathy
Feb 25, 2025
5.0
Great customer service. Friendly and very helpful. Great Staff.
Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center
What are the regular store hours for Deseret Industries Thrift Store & Donation Center in Boise?
The store is open Monday from 9:00 AM to 6:00 PM, Tuesday through Saturday from 9:00 AM to 7:00 PM, and closed on Sundays.
Are there any special holiday hours I should be aware of?
Yes, the store is closed on November 27, 2025, and December 25, 2025. It operates regular hours on November 28, 2025, and is open from 9:00 AM to 3:00 PM on December 24 and December 31, 2025.
Where is Deseret Industries Thrift Store & Donation Center located?
It is located at 10740 Fairview Avenue, Boise, ID 83713, USA.
What types of items can I find at the Deseret Industries Thrift Store?
You can find used clothing, home goods, as well as new items such as bedding and furniture.
What payment methods are accepted at the store?
The store accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Deseret Industries Thrift Store & Donation Center?
You can reach them by phone at +1 208-375-4681 or email at hello@deseretindustries.org.
What nearby places can I visit when shopping at Deseret Industries?
Nearby you can visit Family Services of The Church of Jesus Christ of Latter-day Saints, Bishops' Storehouse for groceries, and Sugar Rush Cupcakery for treats.
Are there nearby services that can assist me with employment or family support?
Yes, near Deseret Industries you will find Latter-day Saint Employment Services, Boise Idaho, and Family Services of The Church of Jesus Christ of Latter-day Saints for employment and family support.
If I visit Deseret Industries, where can I find nearby personal care or wellness services?
You can visit Premier Hair Studio for beauty services and Upright Chiropractic for holistic health care, both located nearby.
Does Deseret Industries offer any job training or social services?
Yes, Deseret Industries offers job training and operates as a thrift store, training center, and social services organization focused on charitable and community support.