Nordstrom Rack The Plaza at Jordan Creek

4.2
554 reviews

About

Clothing StoreOutlet StoreDepartment StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreBaby Clothing Store
Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Nordstrom Rack The Plaza at Jordan Creek
320 South Jordan Creek Parkway, West Des Moines, IA
50266, United States

Hours

Reviews

4.2
553 reviews
5 stars
295
4 stars
142
3 stars
68
2 stars
28
1 star
20

What are people saying?

AI-generated from recent customer reviews

Selection Variety

Customers noted a wide variety of items, particularly shoes and clothing, but some expressed disappointment in the limited selection for certain sizes, especially plus sizes.

Pricing

Many reviews highlighted good deals and affordable prices on name brand items, though some customers felt certain items were overpriced compared to competitors.

Store Organization

Feedback indicated that the store was often cluttered and disorganized, making it difficult for customers to find items.

Customer Service

While some customers praised the helpfulness and friendliness of staff, others reported rude service and a lack of assistance when needed.

Cleanliness

Several reviews mentioned cleanliness, with some customers appreciating the tidy environment while others reported dirty bathrooms and cluttered aisles.
  • HP
    hadisa Podojak
    Nov 4, 2025
    1.0
    I’m very disappointed with my experience today due to the rude behavior of a fitting room staff member named Nadira. I was trying on shoes to see how they matched the dresses I planned to purchase for an upcoming event. Before entering, I had confirmed with another associate that it was okay to bring the shoes into the fitting room. However, Nadira insisted I remove them and was unnecessarily rude about it. The shoes were inexpensive compared to the ones I left in my cart, yet the way she handled the situation was unprofessional and could have been approached much more politely. According to store policy, customers are allowed to bring shoes in, so I’m quite confused. The staff could definitely benefit from better training in customer service.
  • TK
    Terrie Kauzlarich
    Oct 15, 2025
    5.0
    Went to check out summer wear for a future vacation. We did find a few things on sale that day.
  • SG
    Sandra Gansch
    Sep 28, 2025
    2.0
    Kind of junky
  • GB
    Gavin Bencze
    Aug 21, 2025
    4.0
    Got a good long sleeve dress shirt for a good price, and the fitting room lady was super kind. No grey dress shoes though
  • AS
    Angela Schelich
    Aug 19, 2025
    4.0
    Lots of varieties. Sometimes I find Google deal! Worth to check it out!

Frequently Asked Questions About Nordstrom Rack The Plaza at Jordan Creek

What types of products can I find at Nordstrom Rack The Plaza at Jordan Creek?

You can find fashion for the whole family including clothing, shoes, accessories, beauty products, and home goods, all at up to 70% off retail prices.

What are the store hours for Nordstrom Rack The Plaza at Jordan Creek?

The store is open Monday through Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM. Holiday hours vary; the store is closed on Thanksgiving and Christmas Day.