Since 1913 Prada has been synonymous with cutting-edge style. His intellectual universe unites concept, structure and image, through codes that go beyond trends. His fashion transcends the product: it is the translation of the conceptual into a universe that becomes a point of reference for those who love to experiment, challenging conventions.
Mixed reviews on customer service; some staff were friendly and helpful, while others were reported as rude and unprofessional.
Long Wait Times
Many customers expressed frustration over having to wait outside the store, even when it was empty inside.
Product Quality
Concerns were raised about the quality of products, with reports of damaged items and dissatisfaction with the value for money.
Management Issues
Several reviews highlighted poor management and staff behavior, suggesting a need for corporate intervention.
PY
PAPER GOD 12 YT
4 days ago
3.0
Cool shades and that’s it not much else to offer and pretty expensive.
HR
Helen Rios
Dec 31, 2025
1.0
**Review of Prada Outlet, Miami Seagrass Mills - December 14**
I recently visited the Prada outlet at Miami Seagrass Mills on December 14, and unfortunately, my experience was quite disappointing. I encountered an assistant manager, YANESSA, who demonstrated a lack of professionalism that left me feeling uncomfortable during my visit.
While I was filling out my shipping form, I overheard her speaking negatively about another customer at the front register, which was both unprofessional and disheartening. Her demeanor was dismissive, and when I requested assistance, YANESSA, seemed more interested in arguing than helping. I attempted to clarify my comments as sarcasm, but it appeared my words only fueled YANESSA’S frustration.
Thankfully, the two young ladies at the front register were exceptionally courteous and empathetic. They recognized the inappropriate behavior of the assistant manager YANESSA and apologized on her behalf. It was evident they were committed to providing quality customer service, and I sincerely appreciate their efforts. They took the initiative to involve the system manager, Luis, who handled the situation with professionalism and care, ensuring my concerns were addressed.
I urge corporate to review this incident and take the necessary steps to ensure that all staff members reflect the high standards expected from the Prada brand. While my overall experience was negatively impacted by the assistant manager's behavior, the professionalism of the front desk staff and Luis restored some faith in the store. Thank you to the team members who demonstrated the true spirit of customer service.
JS
Joerg Schwenk
Dec 29, 2025
4.0
Prada bietet wieder richtig schicke und hochwertige Sachen an. Ich fand, das war lange Zeit nicht mehr so – oder es hat mir einfach nicht gefallen. Umso schöner, dass die Kollektionen wieder überzeugen.
Im Store selbst wird man allerdings sehr unterkühlt bedient. Teilweise wirkt es auf mich fast hochnäsig, was ich schade finde. Das passt nicht zu einem angenehmen Einkaufserlebnis – ich stehe nicht darauf und kaufe dort deshalb auch nur die Must-haves.
MG
M Ga
Dec 29, 2025
1.0
What is the point for 2 hours in line😁
MS
Marcelo Sklar
Dec 17, 2025
5.0
Hoy fui a la tienda de Prada en el Sawgrass Mall, me atendio la Manager Mariana, excelente su atencion personal, me resolvio la inquietud que presente, muy esmerada y recomendable
Frequently Asked Questions About Prada Sunrise Sawgrass Mills
What are the opening hours of Prada Sunrise Sawgrass Mills?
Prada Sunrise Sawgrass Mills is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Where is Prada Sunrise Sawgrass Mills located?
It is located at 1700, Sawgrass Mills Circle, Unit 3615, Sunrise, FL 33323, United States.
What types of products does Prada Sunrise Sawgrass Mills offer?
The store offers a wide range of products including women's and men's handbags, leather accessories, shoes, clothing, beauty products, sunglasses, lingerie, and denim.
Does Prada Sunrise Sawgrass Mills provide in-store pickup?
No, in-store pickup is not available at Prada Sunrise Sawgrass Mills.
How can I contact Prada Sunrise Sawgrass Mills by phone or email?
You can call them at +1 954-331-5544 or email at grp_usa_shop_sawgrass@prada.com.
What is the official website and social media for Prada Sunrise Sawgrass Mills?
Their official website is https://www.prada.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_term=S339. You can also find them on Facebook at https://www.facebook.com/Prada/, Instagram as @prada, TikTok at http://tiktok.com/@prada, Twitter @prada, and YouTube at https://www.youtube.com/prada.
Are there other luxury fashion stores near Prada Sunrise Sawgrass Mills?
Yes, nearby luxury stores include Gucci, Chanel, Louis Vuitton, Versace, Emporio Armani, Marc Jacobs Outlet, and Valentino, all located within Sawgrass Mills shopping center.
What nearby shoe stores can I visit along with Prada Sunrise Sawgrass Mills?
Nearby shoe stores include Crocs Charm Kiosk, Foot Locker, Champs Sports, and Kids Foot Locker, providing a variety of footwear options.
Are there dining options close to Prada Sunrise Sawgrass Mills for a meal before or after shopping?
Yes, nearby dining options include Popeyes® Louisiana Kitchen, Pizza Hut, P.F. Chang's China Bistro, Auntie Anne's Pretzels, and Villagio Italian Restaurant, offering diverse cuisines.
What type of fashion style and brand identity does Prada represent?
Prada is known for cutting-edge, conceptual fashion that transcends products, uniting concept, structure, and image to challenge conventions and serve as a reference for experimentation in style.