Once Upon A Child

4.4
914 reviews

About

Children's Clothing StoreResale Stores
Once Upon A Child Southside is your destination for affordable, gently used kids’ clothing, toys, shoes, and baby gear. We buy and sell high-quality items so families can save up to 70% off retail and earn cash for outgrown items - no appointment needed. Locally owned and operated, we support sustainable shopping by giving children’s items a second life. Whether you’re outfitting newborns to pre-teens or selling lightly used gear, our friendly team is here to help you shop smart.

Location

Once Upon A Child
9400 Atlantic Boulevard, Jacksonville, FL
32225, United States

Hours

Reviews

4.4
914 reviews
5 stars
699
4 stars
78
3 stars
39
2 stars
22
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised specific staff members for being helpful and friendly, many others reported rude or unhelpful interactions.

Pricing Issues

Several customers expressed dissatisfaction with the pricing of items, feeling that they were overpriced for used goods, and many felt that the offers for items they brought to sell were unfair.

Store Condition

The store is generally described as clean and organized, with a good selection of items, although some customers noted issues with the atmosphere and staff behavior.

Selling Experience

Many customers reported negative experiences when trying to sell items, citing long wait times, poor communication, and low offers for their goods.
  • DH
    david hodges
    Dec 9, 2025
    5.0
    Haven't visited but I called about pricing and they were very helpful and courteous
  • AA
    Alison Austin
    Nov 27, 2025
    5.0
    I collect reborn dolls and this is the perfect place to find newborn and preemie clothes for them. You can sure get carried away though!
  • TM
    Tracey Morrissey
    Nov 18, 2025
    5.0
    Gave me fair price on used clothes
  • RP
    Rouge Panda
    Nov 16, 2025
    2.0
    I keep trying this location a chance in hopes it has gotten better. Today we went in there looking for specific items and did not find them. That is not the problem at all what was an issue was seeing a PJ with holes and very faded for 9.50! No way I would buy that. A pair of scuffed and stained shoes for 20! Okay we know that prices are up but this should be a place where families can feel good about shopping. A few years ago this place was fine but now it has gone down hill.
  • JF
    Jess Firs
    Nov 8, 2025
    1.0
    God forbid I come here again and waste my time .