Business Details
About
Toy StoreToys
The LEGO® Store Westfarms Mall in West Hartford, CT brings creativity to life for kids and kids-at-heart! Visit our toy store to discover a huge selection of LEGO sets, minifigures and gifts, with extra help from our knowledgeable Brick Specialists. From LEGO Star Wars™ sets to LEGO sets for adults, we’ve got plenty of options for fans of all ages! Looking to get extra creative? Design your own personalized LEGO minifigures at the Build a Minifigure station, or check out the LEGO Pick a Brick wall to find all the pieces you need to bring your next idea to life. We’re always working on fun new activities to inspire creative play, so be sure to ask about what exciting LEGO events are coming soon to our store!
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
The LEGO® Store Westfarms Mall
1500 New Britain Ave, West Hartford, CT
06032, United States
Hours
Reviews
4.7
408 reviews
5 stars
327
4 stars
64
3 stars
8
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, enhancing the overall shopping experience.
Store Environment
The store is noted for being clean, well-organized, and vibrant, with engaging displays that attract customers.
Product Selection
Customers appreciate the variety of LEGO sets available, including unique and hard-to-find items, although some express concerns about pricing.
Interactive Features
The pick-a-brick wall and build-a-minifigure stations are popular attractions, providing a fun and creative experience for visitors.
Crowded Atmosphere
The store tends to be busy, especially during peak times, but customers feel that the staff manages to provide adequate attention despite the crowds.
- MZMichele Trochez ZitoOct 21, 20251.0When I went online everything was retired even tho the stuff at the other places I do not recommend go to other Lego stores
- JMJerine M.Jul 17, 20185.0There is a little area to build tiny Legos while we look around
Frequently Asked Questions About The LEGO® Store Westfarms Mall
How do I sign up for the LEGO VIP Program?
If you drop by one of our awesome LEGO® Stores, you can become a LEGO® VIP member right there and then. Just ask one of our Brick Specialists to sign you up and they’ll be happy to help. After you sign up in-store, you’ll receive a welcome email with instructions for completing your registration. After your registration is complete, you’ll receive an email with a link to your new digital card. LEGO VIP Points can be earned on purchases from LEGO stores and from our online shop.
How do I redeem my VIP Points?
Once you’ve earned points, visit your VIP account on LEGO.com where you can choose to redeem a voucher for either online or in-store shopping!
Do you price match other retailers?
We strive to offer fair and consistent pricing in our stores and online. We can’t price match, however, as Stores and the LEGO® Shop sometimes run different promotions and discounts. Happy shopping!
What do I do if my set is missing a piece or if I lost a piece?
You can visit our store to see if your missing piece is available to buy from Pick-A-Brick wall. Or, request a free replacement piece to be shipped straight to your door by visiting LEGO.com and navigating to 'Help' and then 'Replacement Parts'.
How much does it cost to visit at LEGO store?
All of our LEGO Stores are free to enter.
Can I buy individual bricks?
If you want to buy individual pieces to build something unique, check out our Pick-a-Brick wall! Each store has something different, and the bricks change all the time! We hope you’ll stop by soon to see what’s new!
The set I want is out of stock, when will you have more?
While we don’t have an exact date for when sets will be available again, you can search for a set at LEGO.com and sign up for in-stock notification emails to be one of the first to know!
How do I check if the set I want is in stock at your store?
Visit LEGO.com, search for the set you want, and on the product page click ‘Check Store Stock’ to see if this item is available at our store! Or, give us a call and we’d be happy to help!
Do you sell Gift Cards?
Yes, we sell LEGO® Gift Cards! Just stop by and we'd be happy to help, or visit LEGO.com to buy an e-gift card! LEGO® Gift Cards can be given in any amount up to $500.
How do I find out how much a set, gift or toy costs?
Our prices are the same in stores and online, so visit LEGO.com and search for the item you want for more information!
Can I return a LEGO set I ordered online to a LEGO Store?
If the total value of the unopened set is under $200, you can return your unopened LEGO set to any of our LEGO Brand Retail stores with your original shipping confirmation email or receipt dated within 90 days, and we'll give you a full refund in form of store credit or a gift card. If your unopened set is over $200, simply return your unopened LEGO set to the address listed on your packing slip.
How can I sign up for the LEGO VIP Program at The LEGO® Store Westfarms Mall?
You can sign up in-store by asking a Brick Specialist to register you as a LEGO® VIP member. After signing up, you’ll receive emails to complete registration and access your digital card. VIP points can be earned on purchases in-store and online.
What are the store hours for The LEGO® Store Westfarms Mall?
The LEGO® Store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM, with special holiday hours on select dates.
Is there an entry fee to visit The LEGO® Store at Westfarms Mall?
No, all LEGO® Stores, including Westfarms Mall, are free to enter.
Can I buy individual LEGO bricks at this store?
Yes, you can buy individual LEGO bricks from the Pick-a-Brick wall, which varies by store and changes regularly to help you create unique builds.
How do I check if a specific LEGO set is in stock at the Westfarms Mall store?
Visit LEGO.com, search for your desired set, and use the 'Check Store Stock' option for Westfarms Mall, or call the store for assistance.
What payment options are accepted at The LEGO® Store Westfarms Mall?
The store accepts payments via Android Pay, Apple Pay, cash, Mastercard, and Visa.
Are there any nearby clothing stores around The LEGO® Store at Westfarms Mall where I can shop?
Yes, nearby clothing stores include Garage, Athleta, Elite Men’s Streetwear, UNTUCKit, White House Black Market, Michael Kors, Lucky Brand, Claire's, Boxlunch, PS From Aeropostale, Tory Burch, Madewell, and Express. You can enjoy shopping for apparel before or after visiting the LEGO® Store.
What beauty and cosmetic stores are close to The LEGO® Store Westfarms Mall?
Nearby beauty and cosmetic stores include L'Occitane en Provence, MAC Cosmetics, and The Body Shop, ideal for exploring beauty products during your trip to the mall.
Are there any food or dessert options near The LEGO® Store Westfarms Mall?
Yes, Sweet Factory and Pinkberry are nearby and offer candies and frozen yogurt, great spots to enjoy a treat before or after visiting the LEGO® Store.
Can I return an online order to The LEGO® Store Westfarms Mall?
For unopened sets valued under $200, you can return them in-store within 90 days with your receipt or shipping confirmation for store credit or gift card. Returns over $200 must be sent to the address on the packing slip.