Business Details
About
Tent Rental ServiceEvent Planning & SuppliesParty Equipment Rental Service
Tents Unlimited provides tent, table, chair, lighting, and dance floor rentals to the Torrington, CT area.
Location
Hours
Reviews
4.8
41 reviews
5 stars
38
4 stars
1
3 stars0
2 stars0
1 star
2
- CWCasey WestermanNov 12, 20255.0Our venue was completely à la carte, which meant we had to rent absolutely everything — and we truly could not have done it without Tents Unlimited. From start to finish, Brittany and Frank were an absolute dream to work with. They were incredibly responsive, patient, and detail-oriented, working through so many rounds of revisions with us to nail down the perfect floor plan and layout. When we hit a last-minute snag with our catering team, they swooped in like total heroes and provided linens for us at the eleventh hour — saving the day without hesitation. That level of dedication and professionalism is so rare and so appreciated. Everything they provided was beautiful, high quality, and exactly what we envisioned. We’re beyond grateful for their partnership and can’t recommend Tents Unlimited highly enough. If you want a stress-free, top-notch experience for your wedding or event, look no further. These are the people you want on your team!
- SMSierra MarrNov 7, 20255.0He hired Tents Unlimited for our wedding reception in October. First let me say that Frank is the epitome of perfect customer service. He was incredibly communicative, patient, and efficient! He made the entire process so easy and stress free. Any questions or adjustments that I had he was amazing at handling. With it being fall we went with the clear tent top and it turned out gorgeous. We chose their farm style table and chairs which we loved. We also used them for the restroom trailer that was really nice, clean, and roomy! I would definitely recommend them for your event!
- TTTraceyJul 21, 20255.0I can not say enough nice things about Tents Unlimited owner, staff and service. I would highly recommend anyone to book with tents unlimited.
- JHJustin HaberernJan 8, 20245.0My wife and I can’t thank Ian and Brittany enough for their incredible attention to detail, thoughtfulness, professionalism, responsiveness, and truly caring nature. They were extremely patient and knowledgeable alongside offering an amazing portfolio of options to make our day special. Everything rented from the tents to the chairs looked brand new and the crew doing setup/take down were extremely courteous and professional. I can’t say enough about Tents Unlimited and have referred them several times with all the same great reviews coming back. Keep up the great work!!
- MFMally FoxOct 3, 20225.0The Tents Unlimited team felt like an extension of my own - super helpful, knowledgeable and patient through the many logistical challenges I presented them with. I highly recommend! Thank you to Brittany, Frank and the tent delivery team!
Frequently Asked Questions About Tents Unlimited
When is the best time to reserve equipment for my party or event?
It is advisable to secure your rental equipment as early as possible. Popular dates, especially holidays and peak wedding seasons, tend to fill up quickly. To guarantee availability, a reservation is necessary. This involves signing and returning our rental agreement along with a 40% non-refundable deposit, unless alternative payment arrangements have been made.
Can I modify an existing reservation?
Adjustments to item quantities, such as tables and chairs, are accepted up to one week before your event. However, we cannot guarantee the availability of additional items. Please note that cancellations or reductions within one week of the event are not permitted, and full payment for all items will be required. For tent cancellations or entire reservation cancellations within 30 days of the event, full payment is mandatory. For any further clarification on rental terms, please contact our office.
How do I make a reservation?
Reservations can be made in several ways. You may visit our office in person, contact us by phone, or send an email. Please note that email requests are not considered confirmed until an official reservation is made. If you don't receive a response to your email, we recommend following up with a phone call. To confirm a reservation, we require a signed rental agreement and a 40% deposit, which can be completed using our e-sign and e-pay platform.
How do I get an estimate for my party or event?
For the most accurate estimate, we suggest scheduling a phone consultation. This ensures all necessary items are included in the proposal and all relevant information is collected. While we do provide estimates via email, please be aware that all estimates are subject to a site visit for confirmation.
How does pricing work?
Our standard pricing is based on a full, single-day rental. For extended rental periods, additional fees may apply. Please contact us for more information on longer rentals. While the setup of tables and chairs is not included in the base rental cost, we can provide this service for an additional fee, subject to availability.
When is final payment due?
Unless prior arrangements have been made, final payment for all orders is due on or before delivery. We accept cash, checks, and credit cards (visa, mastercard, discover, or american express). If paying by check, please ensure it is received two weeks in advance to allow sufficient time for processing.
Do you deliver to my city/town?
Although our base of operations is in litchfield county, tents unlimited provides service to most cities and towns in connecticut. During peak seasons, availability may be influenced by location. We recommend contacting us to confirm service availability in your specific area.
What are your delivery fees?
Delivery fees are calculated based on the event location and the items ordered. While table and chair setup is not included in the standard rental cost, we can provide this service for an additional fee, subject to availability. For specific pricing, please contact our office. Alternatively, most items can be picked up from our warehouse at no extra cost, pending availability. Our pickup hours are monday through friday, 9am to 4pm, excluding holidays.
What time will you deliver and pick up my items?
Delivery schedules vary depending on the size of your order, event type, required staff and trucks, and weather conditions. Typically, items are delivered one to three days before the event date, unless otherwise arranged. While we attempt to accommodate specific delivery and pickup time requests, please note that strict date and time restrictions may incur additional charges due to necessary schedule adjustments.
Do I have to be home for the delivery?
We strongly recommend that either you or a designated representative be present during delivery. This ensures the accuracy of the items delivered and their placement in the correct location. If your presence is not possible, we will deliver the items to a pre-designated area. For any additional inquiries, please don't hesitate to contact our office.
What are the business hours for Tents Unlimited?
Tents Unlimited is open Monday through Friday from 9:00 AM to 4:00 PM, with extended hours until 5:00 PM on Thursdays. The business is closed on Saturdays and Sundays.
How can I make a reservation for event rental equipment?
You can make a reservation by visiting the office in person, calling by phone, or sending an email. Reservations are confirmed only after signing a rental agreement and paying a 40% non-refundable deposit.
Can I modify or cancel my existing reservation?
Adjustments to item quantities are allowed up to one week before your event, but availability for additional items is not guaranteed. Cancellations or reductions within one week are not permitted, and full payment is required. Tent cancellations or full reservation cancellations within 30 days require full payment as well.
What payment methods does Tents Unlimited accept?
Tents Unlimited accepts American Express, Visa, Mastercard, Discover, cash, and checks. Checks should be received two weeks prior to the event for processing.
Does Tents Unlimited provide delivery services?
Yes, Tents Unlimited offers delivery services primarily within Litchfield County and most cities and towns in Connecticut. Delivery fees vary based on location and order size, and customers may also pick up items at the warehouse during business hours.
When should I expect delivery and pickup of rental items?
Delivery typically occurs one to three days before the event, though this can vary with order size, event type, staffing, and weather conditions. Pickup is arranged after the event, with specific times subject to scheduling and potential additional fees for strict appointments.
Are setup services for tables and chairs included?
Setup of tables and chairs is not included in the base rental cost but can be provided for an additional fee, subject to staff availability.
What nearby places can I visit when attending Tents Unlimited?
Nearby places include Kurt's Mucke's Hot Dogs and Wendy's for quick meals, Walgreens for convenience needs, and Moscarillo's Garden Shoppe for flowers and gifts. These locations offer additional services you might find useful before or after your visit.
Are there banking services close to Tents Unlimited?
Yes, Torrington Savings Bank and Union Savings Bank are located nearby, offering convenient banking and mortgage services which can assist customers handling event finances.
What medical facilities are near Tents Unlimited?
Nearby medical facilities include Northwest Connecticut Medical Walk-In urgent care, Aspen Dental, and doctors such as Robert Kahan, MD, and Stacy Taylor, MD. This may be helpful for customers seeking medical services during their visit.