Edible Arrangements

3.6
156 reviews

About

Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie Shop
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Edible Arrangements
204 Main Street, New Britain, CT
06051, United States

Hours

Reviews

3.6
156 reviews
5 stars
92
4 stars
8
3 stars
4
2 stars
4
1 star
48

What are people saying?

AI-generated from recent customer reviews

Product Quality

Numerous customers reported receiving moldy or rotten fruit, leading to disappointment and embarrassment.

Customer Service

Many reviews highlighted poor customer service experiences, including rude staff, lack of communication, and unresolved refund issues.

Delivery Issues

Several customers experienced late or missed deliveries, with some orders not being fulfilled as promised.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and the quality of the arrangements they received.

Management Concerns

There were serious allegations regarding the owner's behavior towards employees, raising concerns about the professionalism of the management.
  • BB
    Beba Beauty
    4 days ago
    1.0
    Never order flower arrangements here. I placed an order and didn't receive what I saw in the picture. When I called to complain, they told me there's a disclaimer stating that the flower arrangement doesn't arrive as pictured and that they had already spoken with corporate, but nothing had been done to fix the situation. It was a horrible surprise and felt like a bad joke. I asked for a refund for the flowers, but they refused. The first photo shows what I received, and the second shows what was supposed to arrive.
  • GM
    geoffrey mcneil
    Oct 20, 2025
    1.0
    Went on a Monday 1:45 pm and the door was locked called them to find out they were closed.
  • AG
    Aaron Gill
    Feb 14, 2024
    1.0
    I Placed an order here for Valentine’s Day The store didn’t even acknowledge my order until 9 AM on the 14th. order was placed over 10 days ago. You can’t call into the store when you try to see what the stage of your arrangement is when you call it just says there’s a technical error to call back later. When you ask to speak to a “fruit expert” nobody answers. I requested a call back over an hour ago and still haven’t gotten a callback either. They left me completely screwed on Valentine’s Day, and will not answer or give me any update. I spent over $150 on an arrangement and roses for my girlfriend. DO NOT GIVE THIS COMPANY YOUR MONEY

Frequently Asked Questions About Edible Arrangements

What types of pickup and delivery services does Edible Arrangements offer?

Edible Arrangements offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.

Where is Edible Arrangements located?

Edible Arrangements is located at 204 Main Street, New Britain, CT 06051, USA.