Business Details
About
Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Polo Ralph Lauren Factory Store
20 Killingworth Tpke, Clinton, CT
06413, United States
Hours
Reviews
4.3
297 reviews
5 stars
194
4 stars
53
3 stars
24
2 stars
11
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise helpful staff, others report rude or unprofessional behavior.
Store Organization
The store is generally described as clean and organized, but some customers found it unorganized and overwhelming.
Pricing Issues
Many customers feel that prices are high for an outlet store, with some expressing dissatisfaction over perceived deceptive pricing practices.
Product Selection
Customers appreciate the variety of products available, though some noted a lack of options for taller individuals.
Staff Friendliness
While some reviews highlight friendly and helpful staff, others report negative experiences with staff attitudes.
- FMFrancis MarfyakOct 12, 20255.0Great staff
- BMBesnik MamudiAug 31, 20251.0Poor customer service
- ZZZAug 2, 20254.0It’s okay but doesn’t have great discount compared to other other RL factory stores
- TTTomJul 22, 20255.0Clean, organized and customer service is good
- SDsheila DisotellJul 14, 20255.0I have to say I normally do not due surveys or reviews, unless I get exceptionally service . And I’m not talking about being greeted or help to me that is the bear minimum. I was ready to walk out on Saturday until I was asked can I help you from young gentleman name Kyle and yes he help me more than I could have ever asked He was so personable and knowledgeable and his love for fashion and your brand was just beyond words, my ten year old son was with me and said to think we were going to walk out and a purchase over 1000.00 thank you Kyle for your outstanding customer service you went beyond wish everyone had your passion and work ethic and smile
Frequently Asked Questions About Polo Ralph Lauren Factory Store
What types of products are available at the Polo Ralph Lauren Factory Store in Clinton?
The store offers timeless styles and new arrivals for men, women, children, and big & tall, including Polo shirts and fine leather goods.
What are the regular opening hours of the Polo Ralph Lauren Factory Store in Clinton?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Is the Polo Ralph Lauren Factory Store in Clinton open on public holidays?
The store is closed on certain holidays, such as November 27, 2025.
What services does the Polo Ralph Lauren Factory Store offer to customers?
They provide phone concierge, virtual video appointments, in-store appointments, and curbside pick-up services.
Does the Polo Ralph Lauren Factory Store in Clinton support curbside pickup?
Yes, curbside pick-up is available at this location.
Is the Polo Ralph Lauren Factory Store wheelchair accessible?
Yes, the store has wheelchair accessible parking and supports in-store shopping with accessibility.
What are some nearby stores where I can continue shopping after visiting Polo Ralph Lauren Factory Store?
You can visit nearby stores such as Michael Kors Outlet, Dooney & Bourke Outlet Store, Saks Fifth Avenue OFF 5TH, and Vineyard Vines Outlet for more fashion and accessory shopping.
Are there any pet stores near the Polo Ralph Lauren Factory Store in Clinton?
Yes, the Petsy outlet store is located nearby if you want to shop for pet supplies during your visit.
Where can I find dining options near the Polo Ralph Lauren Factory Store?
You can enjoy a meal or coffee at nearby Bristol Cafe, which is close to the outlet stores.
How can the nearby Clinton Premium Outlets enhance my shopping experience at Polo Ralph Lauren Factory Store?
Located at Clinton Crossing Premium Outlets, you have access to a wide variety of stores including clothing, accessories, and specialty shops, making it easy to shop multiple brands and enjoy a full day of retail therapy.