Nordstrom Rack the Orchard

4.1
488 reviews

About

Clothing StoreOutlet StoreDepartment StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreBaby Clothing Store
Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Nordstrom Rack the Orchard
14530 Delaware St, Westminster, CO
80023, United States

Hours

Reviews

4.1
488 reviews
5 stars
244
4 stars
123
3 stars
65
2 stars
23
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees were praised for being friendly and helpful, while others were reported as rude and dismissive.

Store Cleanliness

The store's cleanliness and organization received both positive and negative feedback, with some customers noting it was clean and well-organized, while others described it as messy and disorganized.

Product Selection

Customers expressed dissatisfaction with the limited selection of clothing, particularly in men's and plus sizes, while others appreciated the variety of products available.

Return Policy

The return policy was criticized for being strict and inconsistent, leading to frustration among customers who faced issues with returns.

Pricing

Many customers found the prices to be good and appreciated the deals available, although some felt the quality of clothing did not match the pricing.
  • NM
    Nai M
    Nov 2, 2025
    1.0
    I had a really strange and unpleasant experience with an employee named Vanessa. When we were checking out, she was nice at first, but as soon as we said we didn’t want to open a store credit card, her attitude completely changed. She became rude and started making mean faces and unnecessary comments about what we were buying. She didn’t even tell us the total — she just stood there quietly, staring at us with the meanest look. It was honestly such a weird and uncomfortable situation, unlike anything I’ve ever experienced while shopping. I hope the store addresses this kind of behavior because no customer should be made to feel judged or unwelcome.
  • MS
    Michele Saller
    Oct 31, 2025
    5.0
    Love their shoe selection!
  • TT
    Theo Than
    Oct 29, 2025
    5.0
    Super nice staffs. Thanks
  • VK
    Valerie Krum
    Oct 17, 2025
    5.0
    Welcomed in and super great and easy online purchase return as well as online in store pick up transaction. I stayed to shop and try on items. An extremely helpful and genuinely nice lady helped me with a question I had. I really appreciated her. I shopped ladies clothing, ladies shoes and tires on both. Both areas were clean, organized and cared for. The fitting room team members were great and all was positive! Thanks
  • JG
    James G
    Oct 5, 2025
    1.0
    Yesterday on 10 10-4-25 3:00 pm I encountered one of your employees that was extremely rude. I believe her name was Vanessa. I’ve worked in hospitality my whole life, and I’ve never encountered an employee that was as rude as she was. It seemed like she had a lot going on, but she didn’t need to take it out on a customer. I just left my purchase and left the store I will never return back.

Frequently Asked Questions About Nordstrom Rack the Orchard

What is Nordstrom Rack the Orchard?

Nordstrom Rack the Orchard is the off-price division of Nordstrom, offering fashion for the whole family and your home at up to 70% off, with many items from Nordstrom stores.

Where is Nordstrom Rack the Orchard located?

It is located at 14530 Delaware St, Westminster, CO 80023, USA.