Tiffany & Co.

Reviews

• CG

  Carlo Gonzalez

  Jan 29, 2026
  1.0
  The absolute worst customer/client service in the entire jewelry industry. I would save your money and go elsewhere. I would advise everyone refrain from doing any business with Tiffany & Co. As they have given me the absolute worst treatment I’ve ever experienced in my life. It’s an even worse experience being that I’ve been a customer/client for over 12 years. I ordered a jewelry piece February 2025 (ORDER #121121672) which should have only taken a couple of weeks. They gave me the runaround for 10 months…… and constant excuses as to why they couldn’t give me the jewelry I had already pre-paid/pre-ordered. This includes main customer service continuously ignoring my emails, which I have evidence, where they did not answer my 10+ email complaints. After calling and emailing nonstop, I finally received a response in October of 2025! I expressed my extreme frustration to the customer service agent. She said someone would get back to me regarding this matter. Without notification ….. they shipped the jewelry item to a random address that is not associated with my account. I clearly told my sales person and the manager to please have the piece of jewelry sent to the Tiffany & Co store due to the high value, and it would be much safer overall. Now it’s January 2026 almost one year since I placed my order with Tiffany & Co and still have received no jewelry at all. Their customer service promised that they would be sending me another piece of jewelry because they sent my package/jewelry to a random address which had gone missing. To this day I have not heard from anyone at the Cherry Creek store, not even my own sales person or the manager has reached out to apologize or try figure out the situation. I’m out several thousands of dollars and will be filing a complaint with the Better Business Bureau.
• CC

  Courtney & Caro

  Dec 30, 2025
  3.0
  Very surprised to find out they did not carry a single size 4.5 ring in the store when we came to return a bracelet that was also too big. Please stock smaller sizes. You missed out on a sale, Tiffany.
• JF

  justin fantauzzi

  Dec 27, 2025
  5.0
  Molly was very helpful as we figured out together how to best purchase a bracelet for my wife giving the best chance for surprise.on Christmas morning. It worked!! Plus Molly communicated very well when the bracelet came into the store. My experience was great.
• AJ

  Alexandra Johnson

  Dec 23, 2025
  5.0
  Keri, Preston, and Phoebe have all been so kind and helpful throughout my shopping experiences. Thank you
• LM

  Lola Mayfield

  Dec 20, 2025
  1.0
  I bought a Tiffanys bracelet from rodeo Dr and the first day I wore it broke. I still had the receipt that had warranty for 30 days I took into this location as it was local for me and the lady was so rude and tried to charge me to fix their faulty product. In the past I had been a repeat costumer but never again will I buy something from Tiffany’s. Honestly the products are cheap the silver scratches very easy and you would think bare minimum the service would be good. Worst luxury brand I’ve ever shopped with. Trash. Might as well light your money on fire- would be better quality and experience.

Frequently Asked Questions About Tiffany & Co.