Home and Hearth Outfitters

Reviews

• BC

  Bec Czarnecki

  Nov 23, 2021
  5.0
  Home and Hearth is FANTASTIC. We have a tiny little fireplace that was used for coal burning and they were one of the only places that had a gas fireplace that would fit it. From the beginning of the process to the end they were helpful and informative! Special call out to Aaron who helped us on the customer service front and Justin, one of their service folks. Both of the them were incredibly knowledgeable and went above and beyond to make sure all went well! We had Justin out for a little service issue and man, does he know his stuff! Highly recommend this company and their team members are all great!
• BL

  Bob Longway

  Nov 2, 2019
  5.0
  Friendly personnel worked with me to get a unit that fits my limited space and gave me a pretty good price. I paid for the installation and two guys came out and worked with my remodel contractor to do a professional installation. Very pleased with the result.
• KR

  Kent Ross

  May 14, 2017
  5.0
  Purchased a gas insert. Good quality and good installation crew.
• BY

  Brad Yoshimitsu

  Dec 29, 2015
  1.0
  Heath never returns calls and never follows up. They delivered the wrong fireplace insert and wrong glass media. Then it takes them 2 months to get a new one to replace the incorrect one. The new one shows up and it's the Same Wrong insert! I go to the actual store, talk to Heath and he assures me that the next one will be the correct insert. Well another 2 months go bye with no follow up by Heath and guess what? They deliver the wrong insert AGAIN! Wasted 5 months on this incompetent company! Told them not using them! Now I need to find someone who knows what their doing. Still can't believe a company that does this for a living is still in business.

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