Since 1913 Prada has been synonymous with cutting-edge style. His intellectual universe unites concept, structure and image, through codes that go beyond trends. His fashion transcends the product: it is the translation of the conceptual into a universe that becomes a point of reference for those who love to experiment, challenging conventions.
I tried to exchange a pair of Prada shoes at the San Jose store the next day after purchase. I never wore them outside, only tried them briefly at home. The manager refused, claiming there were marks. However, the staff had let me walk on their marble floor during the in-store try-on, so any dust could have come from that.
Very disappointing experience for a luxury brand.
Do not buy here, try it here and purchase online because apparently online policy is much reasonable .
CV
ChienHsin Chung (Vince)
Nov 16, 2025
1.0
I feel like we’ve been scammed. My wife bought a pair of leather shoes, but when she got home, she realized the size was too small. We went back the next day to exchange them, but the store claimed the soles were damaged and refused to do the exchange. My wife didn’t even wear them outside. I really can’t accept the way they handled this. Don’t buy anything here—you’ll just end up feeling cheated. just try in store and buy online.
RC
Ryan Covay
Nov 15, 2025
5.0
Shout out to Justin and the whole team at Valley Fair Prada. On a busy Saturday I went in to see if they could replace the nose pieces on my old pair of Prada shades. Although they didn't have that pair in their line anymore, Justin took the time to find some that would fit and then even put them on for me. He didnt have to help and he didnt have to give me his time for such a small thing. Thanks Justin and Valley Fair Prada! Ill be back!
Frequently Asked Questions About Prada San Josè Valley Fair Mall
What are the opening hours of Prada San Josè Valley Fair Mall?
Prada San Josè Valley Fair Mall is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Where is Prada San Josè Valley Fair Mall located?
It is located at 2855 Stevens Creek Blvd, A241, San Jose, CA 95050, United States.
What types of products does Prada San Josè Valley Fair Mall offer?
The store offers a wide range of products including women's and men's clothing, handbags, leather goods, shoes, sunglasses, jewelry, beauty products, and lingerie.
Does Prada San Josè Valley Fair Mall offer in-store pickup?
Yes, in-store pickup is available at Prada San Josè Valley Fair Mall.
How can I contact Prada San Josè Valley Fair Mall?
You can contact them by phone at +1 408-241-2945 or by email at GRP_USA_SHOP_PRADA_SAN_JOSE@prada.com.
What is the official website and social media handles for Prada San Josè Valley Fair Mall?
The official website is https://www.prada.com, Facebook page at https://www.facebook.com/Prada/, TikTok @prada, YouTube channel at https://www.youtube.com/prada, Instagram handle @prada, and Twitter handle @prada.
Which high-end fashion competitors are near Prada San Josè Valley Fair Mall?
Nearby competitors include Chanel, Gucci, Dolce & Gabbana, Louis Vuitton, and Versace.
What nearby luxury and beauty stores can I visit around Prada San Josè Valley Fair Mall?
You can visit Chanel Fragrance and Beauty Boutique, Kiehl's, Dolce & Gabbana, Diptyque Valley Fair, and Charlotte Tilbury nearby for additional luxury and beauty shopping experiences.
Are there nearby places to dine or relax near Prada San Josè Valley Fair Mall?
Yes, nearby you can enjoy dining and relaxation at Matcha Cafe Maiko, Oryza Bistro Asiana, and The Coffee Bean and Tea Leaf.
What amenities for parking and transportation are available near Prada San Josè Valley Fair Mall?
Valley Fair Parking Lot provides convenient parking, and the mall location is accessible via Stevens Creek Boulevard, making it easy to visit Prada San Josè Valley Fair Mall and surrounding stores.