As one of Hong Kong’s most renowned brands in the luxury industry, the Group is committed to crafting the finest jewellery for customers. Since the opening of the first retail shop in Hong Kong in 1991, Lukfook Jewellery has a history of over 30 years. It has always been upholding the service motto of “Exquisite Craftsmanship, Quality Services and Customer Orientation”.
The Lukfook Group currently has over 3,300 points of sale across 11 countries and regions, including Canada, Hong Kong, Macau, Mainland, Malaysia, Cambodia, the Philippines, Laos, Thailand, the United States, and Australia. The expansion aligns with corporate vision: 'Brand of Lukfook, Sparkling the World.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.