Historic downtown Huntsville is home to our largest retail location, with three floors of great gear and clothing for outdoor adventure. Located on Main Street and backing onto the beautiful Muskoka River, our Huntsville store offers an amazing retail experience. Primarily a specialty outdoor store, with the emphasis on camping equipment, paddle sports, bikes, Nordic skis, snowshoes, and outdoor clothing and footwear. In the summer, the Huntsville store also offers canoe rentals and some outfitting services. This store also carries the region’s largest selection of surfwear, water sports (wakeboards, waterskis, towables and water trampolines) and winter sports (alpine skis, snowboards and winter clothing).
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.