Miu Miu Costa Mesa

Reviews

• IR

  Ira Rad

  5 days ago
  1.0
  In general I don’t recommend this brand at all , recently I did mistake I bought sunglasses, it has a lot of different defects and they declined my refund and told me you can text to our partner who made this sunglasses, I was just so mad on this company. It’s not even a manufacturer it’s just marketing!!! Don’t recommend don’t waist your money!
• GK

  Gurleen Kaur

  Dec 12, 2025
  1.0
  I am writing to express a serious concern regarding my recent visit to your store. I was asked by staff to place my drink—with a lid—in the corner of the store. This made me extremely uncomfortable, as leaving a personal beverage unattended creates a legitimate safety risk. Anyone passing by could tamper with or spike a drink, and there is no way for a customer to verify its safety afterward. I shop frequently at luxury retailers throughout the mall, including Louis Vuitton, Gucci, Valentino, and Berluti, and I have never encountered a policy that requires customers to leave their personal drinks unattended in a public area. This practice is not only inconsistent with industry standards but also raises concerns about customer safety and liability. If something were to happen to a customer’s drink under these circumstances, who would be responsible? This policy places customers in an unacceptable position and does not align with the level of care and professionalism expected from a luxury brand. Because of this experience, I chose not to make a purchase and will not be returning to this location. I strongly encourage Miu Miu to reconsider and improve this policy to prioritize customer safety and comfort.
• JL

  Janel Medina Le

  Dec 1, 2025
  1.0
  Went in yesterday with the intention of purchasing a wallet but the staff didn’t event greet me. One associate was on his phone texting (he was in the front) the others were standing in the back talking to each other. For retail and holiday season, I would pay better attention to customers.
• HS

  Henry Shin

  Oct 7, 2025
  1.0
  The sales staff here are shockingly snobbish - condescending, passive-aggressive, and overall unhelpful. There’s this palpable chip-on-the-shoulder energy that makes the whole experience unpleasant. It’s night and day compared to the Madison Avenue Miu Miu store in NYC, where the staff were genuinely warm, attentive, and professional. The difference in attitude and service quality is unbelievable
• TA

  T A

  Oct 7, 2025
  1.0
  I had a very disappointing experience at this Miu Miu store. The sales associates came across as snobby and condescending, looking me up and down as if judging what I was wearing. Since I wasn’t dressed in designer clothes, they treated me dismissively—almost like that scene from Pretty Woman. When I asked if they had items in stock, I was told flatly “we don’t have it” and was essentially pushed to leave. This kind of attitude is outdated and unwelcoming. Shopping in 2025 shouldn’t make anyone feel small or judged based on appearances. Luxury brands rely on customers of all kinds, and this kind of behavior is not only hurtful but also bad for business. Needless to say, I won’t be returning.

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