Earth Energy's Hearth & Patio

Reviews

• PW

  Patty Willis

  Dec 17, 2025
  5.0
  I am writing to tell you about the great service that I have received from Earth Energy. First, Renee of the administrative staff was fabulous in following up and in easing the whole process. We have fireplaces at two different addresses and that could have been confusing! She smoothed over any possible misunderstanding. Jesse, the installer and fireplace expert was wonderful! He was cordial and respectful and did the work quickly and so cleanly that we didn’t have anything to do when he left! He also advised us that one of our fireplaces only needed to be serviced—it was in much better condition that the other one which needed a new burner and logs. It would have been easy for him to see the other fireplace as a way to make more money—and instead established trust by letting us know that it really only needed service. We have been happy with Earth Energy from the first contact—and are so glad that we didn’t opt for an online company. We’re glad that there is a store here and wonderful installers. And they did it all in time for a holiday party! Many thanks to Earth Energy, Patty Willis
• RM

  Richard Merican

  Jul 29, 2025
  1.0
  So I drove 45 minutes here with my wife on a recommendation from a landscaping co. to purchase and have installed a fire pit. The woman I spoke to showed me 4? fire pits which we didn't care for and then said you should have one custom built? Nice way to run a business. She seemed to have no interest in selling one to us. Don't waste your time coming here.
• CW

  Chad Williams

  Jul 16, 2025
  5.0
  In my 21 years of building homes in Tucson, Earth Energy’s Hearth & Patio is, by far, the most trusted fireplace company we’ve worked with. From the very first interaction, their professionalism, customer service, and attention to detail stand out. They have solid processes in place to ensure quality and consistency—no surprises. Scheduling and communication are always on point, and their team shows true respect for timelines and budgets. I’ve personally worked with Brian on countless builds and remodels, and his expertise has been instrumental in delivering top-notch results and keeping clients happy. He’s got an amazing knowledge of fireplaces—and he's always ready to walk through options, answer questions, and make sure everything is installed correctly. If you’re a builder, homeowner, or contractor in Southern Arizona, you won’t regret choosing Earth Energy. They’re the real deal when it comes to fireplaces, hearths, stoves, fire pits—you name it. Highly recommend. —Chad Williams, Owner/General Contractor, Williams West Homes
• JW

  john wranesh

  Sep 19, 2018
  5.0
  Excellent. Honest, and worthy of my trust. They did not build our fire feature, I wish they had. They went so above and beyond. Great family company. Good Job. You have my thanks.
• RP

  Rici Peterson

  Dec 25, 2017
  5.0
  Highly recommended. In contrast with "the other" fireplace store, at Earth Energy I felt valued as a customer. Brian was diligent and patient, educating me about what would and would not work for our particular situation, and walking me through a dozen decisions.

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