Customers consistently praised the exceptional and personalized service provided by the staff, highlighting their friendliness, knowledge, and willingness to assist without pressure.
Expertise
The staff's deep knowledge of jewelry and watches, particularly Rolex and Tudor, was frequently noted, with many customers appreciating the informative guidance during their purchasing decisions.
Quality Products
Reviews emphasized the high quality of both custom and ready-made jewelry and watches, with many customers expressing satisfaction with their purchases and the craftsmanship involved.
Welcoming Atmosphere
The store was described as clean, elegant, and welcoming, creating a comfortable shopping environment that made customers feel valued.
Long-Term Relationships
Many customers mentioned returning for repeat business, indicating a strong sense of loyalty and trust in the brand built over years of positive experiences.
AJ
aaron johnson
Nov 8, 2025
5.0
I’ve been working closely with Matt over the last few weeks to make my first two watch purchases, and the entire experience has left me extremely impressed. Matt not only took the time to educate me on watches but also made me feel completely comfortable with my first purchase. I truly felt that he had my best interests in mind every step of the way.
There are no words that can fully express my gratitude for Matt and the entire Coffin & Trout team. They’ve delivered not only exceptional timepieces but also a level of service that’s second to none.
A special thank you to Griselda for keeping my fiancée entertained while Matt and I dove deep into watch education and discussed the details of each piece.
This is just the beginning of what I know will be a long and great partnership, and I look forward to working with the Coffin & Trout team for many years to come.
If anyone is looking to make their first watch purchase, there’s truly no better store in the Valley.
KM
Keith Mulqueen
Nov 5, 2025
5.0
A great experience at Coffin and Trout Jewelers. My wife wanted a petite diamond cross necklace of which they had several available on display - but none were exactly what she was looking for. So, the gentleman that was helping up (Phillip Bosen) said they could mock up a wax sample of a couple crosses for her see and choose from. I was shocked when he contacted me a week or so later and asked us to come in and see what he had available. Essentially he took the description of what my wife was hoping for and along with their jeweler created two beautiful diamond cross options for her to choose from. He skipped making them up in wax as he knew exactly what she wanted. When we arrived he had two diamond crosses and one of them was exactly what she wanted and she absolutely loves it and she wears it everyday - thank you so much!!! We will definitely be back.
SG
Simeron Gonzales
Nov 3, 2025
5.0
I absolutely loved working with Philip at Coffin and Trout on purchasing my first Rolex! From start to finish, curiosity to delivery, the experience was top tier. He answered all questions throughout the process, kept me in the loop, was extremely knowledgeable and friendly. I'm completely in love with my watch and will definitely be seeing Phillip for my next one!
CL
Cheryl Lawler
Oct 28, 2025
5.0
This jewelry stores is in a class by itself. It is clean, elegant, welcoming, and the customer service is A++++. They make custome jewelry with expert craftsmanship and make repairs. It is my go to jewelry store.
RR
RJinAZ
Oct 26, 2025
5.0
Awesome visit to Coffin and Trout today. Instantly recieved a warm welcome from a lady (sorry I don't remember her name) and offered something to drink. She gave us the lay of the store and walked us to the area with the Rolexs. She then introduced us to Matt.
Matt was extremely helpful and informative on various Rolexs. I was able to try on several pieces and ask a variety of questions. Matt was never pushy and very accommodating.
Best experience to an Authorized Rolex Dealer I've had and looking forward to working with Matt for my first Rolex.
Frequently Asked Questions About Coffin and Trout Fine Jewelers
What products does Coffin and Trout Fine Jewelers offer?
Coffin and Trout Fine Jewelers offers custom jewelry, Rolex watches, Tudor watches, and engagement rings.
What are the store hours for Coffin and Trout Fine Jewelers?
The store is open Monday through Saturday from 10:00 AM to 5:00 PM and is closed on Sundays.
Where is Coffin and Trout Fine Jewelers located?
Coffin and Trout Fine Jewelers is located at 7131 West Ray Road, Chandler, AZ 85226, USA.
Is Coffin and Trout Fine Jewelers an authorized Rolex retailer?
Yes, Coffin and Trout Fine Jewelers is part of the worldwide network of Official Rolex Retailers and is authorized to sell and maintain Rolex watches.
How can I contact Coffin and Trout Fine Jewelers?
You can contact them via phone at +1 480-568-3352 or toll free at +1 800-684-8984, or email info@coffinandtrout.com.
Which nearby place can I visit for a relaxing massage?
You can visit Elements Massage nearby for massage therapy and wellness services before or after your visit to Coffin and Trout Fine Jewelers.
Are there any nearby places to grab a healthy smoothie or snack?
Nekter Juice Bar is nearby and offers acai bowls, smoothies, and other food options, making it a great spot to refresh after your visit.
Where can I find beauty and spa services near Coffin and Trout Fine Jewelers?
Nearby beauty and spa options include SkinCeuticals SkinLab, Rolf's beauty salon, and European Wax Center for various skincare and spa treatments.
What is Coffin and Trout Fine Jewelers' official website and social media?
Their official website is https://www.coffinandtrout.com, their Facebook page is https://www.facebook.com/coffinandtrout, and their Instagram handle is @coffinandtrout.
When was Coffin and Trout Fine Jewelers established?
Coffin and Trout Fine Jewelers was established in 1984.