Business Details
About
Sporting Goods StoreFishing StoreSafety Equipment SupplierShoe StoreClothing Store
Gellco Shoes opened in Fort Smith, AR in February 1983 at 4128 Wheeler Ave. Gellco Shoes, Fort Smith was started by the Stowe family, who owned and operated Gellco Clothing and Shoes, Inc. in Tulsa, OK since the 1950's. During the 80's, Gellco primarily focused on work and safety footwear, with a mobile service to industries. The business continued to grow and Gellco moved to 4128 S Zero in 1985 before relocating to the current location in early 2000. From the moment you set foot in our store, you will find an exciting array of outdoor sports gear for your next outing. Find an extensive selection of fishing supplies, hiking boots, archery gear, and other outdoor sporting goods. Come visit us or call us today for more information.
Location
Hours
Reviews
4.1
468 reviews
5 stars
262
4 stars
102
3 stars
46
2 stars
22
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the helpfulness and friendliness of staff, others report poor service and unhelpful attitudes.
Product Selection
Customers appreciate the wide selection of outdoor gear and footwear, but some express disappointment with the availability of specific sizes and items.
Pricing Issues
Many reviews mention that prices are high and some customers are unhappy about additional credit card fees, leading to a perception of the store being overpriced.
Store Experience
The shopping experience varies significantly; some customers enjoy their visits while others report issues with staff attentiveness and overall service.
Staff Knowledge
While some staff members are noted for their expertise and helpfulness, others are criticized for lack of knowledge and poor customer interaction.
- NCNorman Crowe1 day ago1.0This store is a joke . You put an item in your cart and a second later to pay for it . They snatch it out and sell it to someone else . I’m making a full complaint with the BBB . Stay away from bad business’s like this. Customer service are very , very rude on the phone .
- LHL HopNov 14, 20255.0Oh my gosh. Awesome. We’ve had 3 FFL transfers, And they have all gone flawless. Highly recommended, professional people, very nice. :)
- GRGreg RuarkNov 3, 20251.0I have to say, every time I have called for the archery department at Gellco, the wait was terrible. Then, the person who answers is not really helpful. I needed a part for my crossbow today that the manufacturer said the dealer would likely have, but Gellco didn't really seem interested in helping and said maybe I should contact the manufacturer! In comparison, I then phoned Mike's Outdoors in Muskogee and he actually answered the phone and ordered the part for me. Sorry, Gellco, your archery department is lacking big-time.
- LLL.A.Oct 22, 20255.0I absolutely love shopping at Gellco ! This store always has such a great selection, and the customer service is second to none. I especially want to highlight Jason, the footwear manager/ buyer — he goes above and beyond every single time. His knowledge, professionalism, and friendly attitude make the shopping experience truly enjoyable. You can tell he genuinely cares about helping customers find exactly what they need. Because of Jason and the great team at Gellco, this is my go-to store for footwear and more. Highly recommend!
- JAJimmy AllardOct 14, 20251.0The ladies that work the front are great, I honestly wonder how the "footwear manager" still works here, probably the most arrogant and unhelpful person I've ever had to do business with.
Frequently Asked Questions About Gellco Outdoors
What types of products does Gellco Outdoors offer?
Gellco Outdoors offers an extensive selection of outdoor sports gear including fishing supplies, hiking boots, archery gear, and other outdoor sporting goods.
Where is Gellco Outdoors located?
Gellco Outdoors is located at 4600 South Zero Street, Fort Smith, AR 72903, USA.
What are the operating hours of Gellco Outdoors?
Gellco Outdoors is open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Gellco Outdoors?
You can contact Gellco Outdoors by phone at +1 479-646-2402 or by email at office@gellcooutdoors.com.
What payment methods are accepted at Gellco Outdoors?
Gellco Outdoors accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
When was Gellco Outdoors established?
Gellco Outdoors was established in 1983.
What categories of products and services does Gellco Outdoors specialize in?
Gellco Outdoors specializes in sporting goods, fishing supplies, safety equipment, shoes, and clothing.
What nearby places can I visit when shopping at Gellco Outdoors?
Nearby you can visit Saucony, a shoe store, or check out local services like Johnston's Towing Services LLC for automotive needs, and U-Haul Neighborhood Dealer for truck rentals.
Are there any storage or moving services close to Gellco Outdoors?
Yes, Total Self Storage and A Harris Moving & Storage are conveniently located nearby to assist with storage and moving needs.
Where can customers find recreational activities near Gellco Outdoors?
Customers can enjoy recreational activities at D-BAT Fort Smith, a nearby batting cage, or visit Championship MMA for martial arts training and fitness.