Sporting Goods StoreFishing StoreShoe StoreSportswear Store
With a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, along with sports and recreation products, we're for the fanatics, the seasoned veterans, and those just starting out. We’re for all. For more information about Academy Sports + Outdoors, visit our website.
Mixed reviews on customer service; some praised helpful staff while others reported rudeness and lack of assistance.
Store Management
Concerns about management practices, including poor handling of customer complaints and inadequate staffing.
Product Availability
Issues with product availability and order fulfillment, including incorrect items and lack of stock.
Checkout Experience
Long wait times at checkout due to insufficient registers open, leading to customer frustration.
Store Cleanliness
Reports of cleanliness issues, particularly in bathrooms and some areas of the store.
JC
Jessica Colvin
Jan 2, 2026
5.0
I would like to recognize the outstanding customer service I received from 3 individuals. Mr. Jean the store director was extremely helpful in assisting me with selecting the right bike and went above and beyond by locating the same model at a neighboring store when the original bike I purchased had brake issues. Kendrick demonstrated great patience and professionalism while allowing me to try different bikes, and Troy provided excellent assistance by helping load my new bike into my car and allowing me to test ride it in the parking lot. The entire team made this a smooth and positive experience. I would Highly recommend this location.
WC
Winston Crampton
Dec 31, 2025
1.0
Was looking for ammo and got yelled at for being under 21 even though I had my grandma with me, the cashier was nice though.
AW
Anna Winter
Dec 19, 2025
1.0
Nobody there is answering the phone at all. They’re open and I’ve not had one person. Answer the phone at all and I’m calling from Califonia.
JW
James Wade
Dec 6, 2025
1.0
Just had a laughably bad experience at this store. Since August of 2023, I've spent $4237.64 with two pistol purchases, and nearly weekly purchases of LOTS of ammo. Stood in one of three open lines for literally 10-12 minutes, to only have a manager walk up after I was finally next and proclaim "His line has done been closed for a while, y'all need to go to one of these other lines!" What? His line has been closed for the entire time we've been standing here? Why would you look at a long line of people and not mention that your line is closed? He sure did seem to checking people out. Make it make sense. Only online bulk ammo purchases from here on out. Disgusting service.
SS
Shannon Swedenburg
Dec 4, 2025
1.0
Shopped my last trip at Academy. Service is absolutely a lost cause. Tried asking a question three times to the cashier only to be looked over and walked away from. Moved to another register. Manager checked out her drink and moved but continued to talk to the cashier running that register. Asked the cashier a question about the price of an item and was yet ignored again. She only spoke after giving my husband the receipt, and even then it was "have a good night" . A business can have the best products and the lowest prices but if the staff is not courteous and attentive, I take my money and shop elsewhere.
Frequently Asked Questions About Academy Sports + Outdoors
What types of products can I find at Academy Sports + Outdoors in Montgomery?
You can find a wide range of quality hunting, fishing and camping equipment, patio sets, barbecue grills, sports and recreation products at Academy Sports + Outdoors in Montgomery.
What are the store hours for Academy Sports + Outdoors in Montgomery?
The store is open Monday to Saturday from 8:00 AM to 10:00 PM, and on Sunday from 9:00 AM to 9:00 PM.
Does Academy Sports + Outdoors in Montgomery offer pickup and delivery services?
Yes, the store offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.
Where is Academy Sports + Outdoors located in Montgomery?
It is located at 8610 Eastchase Parkway, Montgomery, AL 36117, United States.
What payment options are accepted at Academy Sports + Outdoors in Montgomery?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, Klarna, Mastercard, Samsung Pay, and Visa.
Are there any nearby places where I can grab a meal after shopping at Academy Sports + Outdoors?
Yes, nearby restaurants include Pita Mediterranean Street Food, Milo's Hamburgers, Taco Bell, Guthrie's Chicken, Cracker Barrel Old Country Store, and Waffle House, offering a variety of dining options.
What other stores are near Academy Sports + Outdoors that might interest outdoor enthusiasts?
Nearby stores include Saucony for shoes, Discount Tire for automotive needs, and Serendipity Uniforms for clothing, providing additional options for outdoor gear and apparel.
Are there any fitness centers near Academy Sports + Outdoors in Montgomery?
Yes, nearby fitness centers include Powerhouse Athletics and Fit Fast, which offer gym and sports training services.
Does Academy Sports + Outdoors offer any specialized services?
Yes, services include hunting and fishing licenses, line spooling, bore-sighting and scope mounting, propane exchange, and product delivery and assembly.
Where can I find more information or watch videos about Academy Sports + Outdoors?
You can visit their website at https://www.academy.com/storelocator/alabama/montgomery/store-0163 or watch videos on their YouTube channel at https://www.youtube.com/@academy.