Business Details
About
Outlet StoreFurniture StoreHome Goods StoreMattress StoreAppliance StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture Store
Experience unparalleled savings and style at The Brick Outlet. Immerse yourself in an assortment of one-of-a-kind treasures, exclusive items, and discounted finds, including furniture, mattresses, appliances, and electronics. With discounts of up to 60% on top brands, creating your dream home is within reach. Explore The Brick Outlet across multiple locations, and reimagine your living spaces affordably.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
1,484 reviews
5 stars
1,202
4 stars
129
3 stars
53
2 stars
31
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the knowledgeable and friendly sales staff, particularly highlighting Rico, Dale, and Fatima for their exceptional service.
Delivery Experience
The delivery teams received positive feedback for being professional, efficient, and courteous, although there were some complaints about incomplete setup.
Sales Transparency
Some customers expressed concerns about misleading information regarding warranties and financing, suggesting that important details were not clearly communicated.
Product Quality
While many customers were satisfied with their purchases, there were reports of damaged items and issues with replacements, indicating inconsistency in product quality.
- LMLaurie Moyah2 days ago5.0Rico in sales was well informed about the products and patiently waited for my three selections. Since I have a flexiti card he offered free 3 months to pay! Appreciate the flexibility as the holidays are just ending. Thank you & I’ll be back in the near future.
- RCRyan Colwell3 days ago2.0Bought a coffee tables and 3 end tables on November 28/25. I was told that everything was on backorder and my coffee table would be in on December 11th. My end tables would be in on January 18th. The salesperson told me I would be contacted on the 11th to schedule a delivery time for the coffee table. It's now January 9th and I have not received a phone call or my coffee table. Contacted the brick and asked where my coffee table was and why I wasn't contacted. A lady told me set my coffee table was in their store but the end tables were still not there yet. I asked why no one contacted me telling me that my coffee table would be delayed, she became very arrogant on the phone so I asked to speak to a manager. The manager apologized and set up a delivery time for the coffee table. I'm hoping the product comes in good condition, I won't be buying from the brick or Leon's again as they are both owned by the same corporation.
- SMShane MacPherson4 days ago5.0Had a great experience working with Dale on a new leather reclining couch. Dale was super helpful. He provided all the information I required to make an informed decision. The delivery was on time and as scheduled. I recommend The Brick.
- MOmatt omichinski6 days ago5.0Buying a new washer and dryer was painless. The salesman was very helpful and informative and gave us the best deal I feel he could have. The delivery team was also great. They had the old units out and the new units installed in about a half an hour.
- BNbin nasherDec 24, 20251.0Do not fully trust everything the sales staff say, important details are not always clearly explained. I purchased an extended warranty and was told I would receive the credit back if it wasn’t used. What I was not told is that the credit must be claimed within 90 days after the warranty ends. This condition was never explained by the sales staff, and they didn’t even tell me to read the details on the back of the receipt, where this restriction is hidden. I also received no reminder or notice when the warranty expired. When I contacted the store manager and the support team, I was told the credit was forfeited. Very misleading, buyers should carefully read the policy before purchasing. A really bad experience, lesson learned, and I will never shop at The Brick again.
Frequently Asked Questions About The Brick Outlet
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick Outlet's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on our website for full details.
Does The Brick Outlet offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price from The Brick or a competitor within 30 days of purchase, we will refund the difference. Some conditions apply.
Can I cancel my order and get a refund at The Brick Outlet?
Yes, orders can be cancelled and refunded at any Brick location before product delivery or pick-up. Refunds go back to the original payment method, with some exceptions for deposits on special orders.
What are The Brick Outlet's store hours?
Open Monday to Friday 10:00 AM - 7:00 PM, Saturday 10:00 AM - 6:00 PM, and Sunday 11:00 AM - 5:00 PM. Closed for regular pickup all week but open for holiday pickup on specific dates such as November 11, 2025.
Which delivery and pickup services does The Brick Outlet offer?
The store offers curbside pickup, delivery, and no-contact delivery services for customer convenience.
What types of products and brands are available at The Brick Outlet?
The store offers furniture, mattresses, appliances, electronics, and home goods with top brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, and many more.
What payment options are accepted at The Brick Outlet?
Payment options include American Express, cash, financing, MasterCard, and Visa.
Are there installation and assembly services available at The Brick Outlet?
Yes, The Brick offers professional licensed installation and assembly services at competitive prices for a variety of products including appliances and furniture.
How can nearby places assist me when visiting The Brick Outlet?
Nearby places like Statera Financial Planners can help with financial advice, Scrap And Bean offers arts and crafts nearby, and the Trail Business Centre is a convenient shopping center. These can complement your visit if you need related services or shopping options in the area.
What nearby resources are available for families and community services near The Brick Outlet?
Nearby schools such as Aboriginal Head Start Edmonton and Let’s Learn offer educational resources, while Oteenow Employment and Training Society and One Tree Psychological Services provide community and mental health support near The Brick Outlet.
Are there any automotive-related services near The Brick Outlet that might interest customers?
Yes, customers can find Lordco Auto Parts for automotive parts and hardware, CARSTAR Edmonton North for auto repair and glass service, and U-Haul Neighborhood Dealer for truck rentals nearby.