Business Details
About
Outlet StoreFurniture StoreHome Goods StoreMattress StoreAppliance StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture Store
Experience unparalleled savings and style at The Brick Outlet. Immerse yourself in an assortment of one-of-a-kind treasures, exclusive items, and discounted finds, including furniture, mattresses, appliances, and electronics. With discounts of up to 60% on top brands, creating your dream home is within reach. Explore The Brick Outlet across multiple locations, and reimagine your living spaces affordably.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
1,427 reviews
5 stars
1,154
4 stars
124
3 stars
52
2 stars
30
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Fatima, Rico, and Dale, received high praise for their helpfulness, professionalism, and ability to provide great deals.
Delivery Experience
The delivery teams were frequently described as friendly, efficient, and professional, although there were some complaints about cleanup and delivery issues.
Sales Process
Customers appreciated the no-pressure sales approach and the knowledgeable staff who helped them find the best products within their budget.
Product Quality
Many customers expressed satisfaction with the quality of the furniture and appliances purchased, often highlighting good deals.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding warranty service and delivery mishaps, indicating inconsistency in post-purchase support.
- MWMay Wynters1 day ago5.0Dale’s customer service was absolutely amazing. From start to finish, he was incredibly helpful, honest, and a real straight shooter. He doesn’t sugarcoat or waste your time — he tells you exactly what you need to know and goes the extra mile to make sure you’re taken care of. It’s rare to find someone who combines professionalism, transparency, and genuine care the way Dale does. I highly recommend him to anyone looking for top-tier service and clear, honest guidance.
- MBMelanie Betts3 days ago5.0We had an excellent experience at The Brick Outlet thanks to Rico. He was incredibly helpful from the moment we walked in. He took his time with us, guided us through our options, and genuinely wanted to help us find the right furniture. It was clear his priority was helping us, not simply selling something. What stood out the most was how personable he was. He made us feel comfortable, shared a few stories, and created such an easy, enjoyable atmosphere while we shopped. You can tell he truly cares about the people he’s helping. Rico went above and beyond, and we’re so grateful for the service he provided. If you’re shopping at The Brick Outlet, I highly recommend asking for him. I also want to mention Reet, who was very kind and helpful as well. He answered all of my questions, was patient with me, and made the process feel smooth and stress-free. I am so grateful for the service Rico and Reet provided. If you’re shopping at The Brick Outlet, we highly recommend asking for them.
- RDRobyn DNov 17, 20252.0came into this store on Sunday, after needing a bedframe really bad. While we were pursuing I overheard what I assume was a manager telling an employee to come greet us, go say hi. and the employee saying "why would I do that they're not gonna buy anything" with a rather grumpy tone. no one else took the opportunity to talk with us at all either. I went to leons and bought a $1500 bed frame there instead, from a very kind and patient sales man.
- NBNunya BusinessNov 15, 20255.0Just had my Brick Delivery today, November 15, 2025 and the delivery people were wonderful with the process and assembly of the sectional. Seamless delivery, and respectful of property.
- JYJohn YuenNov 13, 20255.0Our heartfelt thanks to Reet Patel for his excellent suggestions for attending our needs of finishing our new home - Professional, practical, caring, and customer oriented! Five stars are definitely not enough to reflect his excellence. We would recommend him to anyone needing help with furniture and appliance 👍👍👍
Frequently Asked Questions About The Brick Outlet
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick Outlet's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on our website for full details.
Does The Brick Outlet offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price from The Brick or a competitor within 30 days of purchase, we will refund the difference. Some conditions apply.
Can I cancel my order and get a refund at The Brick Outlet?
Yes, orders can be cancelled and refunded at any Brick location before product delivery or pick-up. Refunds go back to the original payment method, with some exceptions for deposits on special orders.
What are The Brick Outlet's store hours?
Open Monday to Friday 10:00 AM - 7:00 PM, Saturday 10:00 AM - 6:00 PM, and Sunday 11:00 AM - 5:00 PM. Closed for regular pickup all week but open for holiday pickup on specific dates such as November 11, 2025.
Which delivery and pickup services does The Brick Outlet offer?
The store offers curbside pickup, delivery, and no-contact delivery services for customer convenience.
What types of products and brands are available at The Brick Outlet?
The store offers furniture, mattresses, appliances, electronics, and home goods with top brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, and many more.
What payment options are accepted at The Brick Outlet?
Payment options include American Express, cash, financing, MasterCard, and Visa.
Are there installation and assembly services available at The Brick Outlet?
Yes, The Brick offers professional licensed installation and assembly services at competitive prices for a variety of products including appliances and furniture.
How can nearby places assist me when visiting The Brick Outlet?
Nearby places like Statera Financial Planners can help with financial advice, Scrap And Bean offers arts and crafts nearby, and the Trail Business Centre is a convenient shopping center. These can complement your visit if you need related services or shopping options in the area.
What nearby resources are available for families and community services near The Brick Outlet?
Nearby schools such as Aboriginal Head Start Edmonton and Let’s Learn offer educational resources, while Oteenow Employment and Training Society and One Tree Psychological Services provide community and mental health support near The Brick Outlet.
Are there any automotive-related services near The Brick Outlet that might interest customers?
Yes, customers can find Lordco Auto Parts for automotive parts and hardware, CARSTAR Edmonton North for auto repair and glass service, and U-Haul Neighborhood Dealer for truck rentals nearby.