Polo Ralph Lauren Factory Store

3.6
153 reviews

About

Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Polo Ralph Lauren Factory Store
1 Outlet Collection Way, Edmonton, AB
T9E 1J5, Canada

Hours

Reviews

3.6
153 reviews
5 stars
72
4 stars
24
3 stars
14
2 stars
6
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for their helpfulness, others are criticized for being rude or unprofessional.

Product Quality

Customers have reported issues with product quality, including receiving defective items and concerns about pricing practices.

Store Environment

The store is generally described as clean and organized, but some customers feel overwhelmed by overly aggressive sales tactics.

Pricing Concerns

Many customers express dissatisfaction with pricing, citing high prices and perceived unethical pricing strategies during sales.

Staff Knowledge

There are mixed reviews regarding staff knowledge about products, with some customers appreciating knowledgeable associates while others report poor product knowledge.
  • PS
    priya saini
    Nov 17, 2025
    5.0
    I had an excellent experience at the Ralph Lauren store. SAJAL provided exceptional assistance and demonstrated great professionalism throughout my whole conversation with him. He patiently helped me identify exactly what I needed and ensured a smooth and pleasant shopping experience. I truly appreciate his outstanding customer service. Highly commendable.
  • AA
    Amana Amana
    Nov 2, 2025
    5.0
    You can’t go wrong with a Ralph Lauren Polo or Shirt . No matter your size you’ll look good in a Ralph Lauren Polo . Also there Men’s jacket are well made . It’s a bit pricey but there worth every penny
  • J2
    Justaway 22
    Oct 25, 2025
    1.0
    Poor knowledge of products.
  • AC
    Amandeep S Cheema
    Oct 13, 2025
    1.0
    I had a really disappointing experience at the Polo Ralph Lauren store in the Edmonton outlet mall. The staff seemed more focused on having their names mentioned at checkout than actually maintaining the quality of the products or helping customers. I was handed a sweater with threads hanging out in several places, and when I asked for a better one, they brought another from the back that literally had a hole in it. For the prices they charge, you'd expect at least decent quality, but instead, you're paying premium for defective items and careless service.
  • DV
    Darth Vader
    Oct 9, 2025
    1.0
    This place is so annoying just because of the employees work at this place. Kept on telling about stuff. Buddy, get a life and let me shop. I walk out of the store. I just miss the one in Hundson bay.

Frequently Asked Questions About Polo Ralph Lauren Factory Store

What products can I find at the Polo Ralph Lauren Factory Store in Edmonton?

You can shop timeless styles and new arrivals for men, women, and kids, including Polo shirts and fine leather goods.

What are the store hours for the Polo Ralph Lauren Factory Store?

The store is open from 10:00 AM to 8:00 PM Monday to Saturday, and from 11:00 AM to 6:00 PM on Sundays.