Clothing StoreOutlet StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing Store
Shop the Polo Ralph Lauren Factory Store for timeless styles and new arrivals for men, women, and kids. Featuring Polo shirts and fine leather goods, discover the latest assortment of high-quality pieces from a lifestyle brand grounded in comfort and authenticity.
Feedback on customer service is mixed; while some staff members are praised for their helpfulness, others are criticized for being rude or unprofessional.
Product Quality
Customers have reported issues with product quality, including receiving defective items and concerns about pricing practices.
Store Environment
The store is generally described as clean and organized, but some customers feel overwhelmed by overly aggressive sales tactics.
Pricing Concerns
Many customers express dissatisfaction with pricing, citing high prices and perceived unethical pricing strategies during sales.
Staff Knowledge
There are mixed reviews regarding staff knowledge about products, with some customers appreciating knowledgeable associates while others report poor product knowledge.
PS
priya saini
Nov 17, 2025
5.0
I had an excellent experience at the Ralph Lauren store.
SAJAL provided exceptional assistance and demonstrated great professionalism throughout my whole conversation with him. He patiently helped me identify exactly what I needed and ensured a smooth and pleasant shopping experience. I truly appreciate his outstanding customer service. Highly commendable.
AA
Amana Amana
Nov 2, 2025
5.0
You can’t go wrong with a Ralph Lauren Polo or Shirt . No matter your size you’ll look good in a Ralph Lauren Polo . Also there Men’s jacket are well made . It’s a bit pricey but there worth every penny
J2
Justaway 22
Oct 25, 2025
1.0
Poor knowledge of products.
AC
Amandeep S Cheema
Oct 13, 2025
1.0
I had a really disappointing experience at the Polo Ralph Lauren store in the Edmonton outlet mall. The staff seemed more focused on having their names mentioned at checkout than actually maintaining the quality of the products or helping customers. I was handed a sweater with threads hanging out in several places, and when I asked for a better one, they brought another from the back that literally had a hole in it. For the prices they charge, you'd expect at least decent quality, but instead, you're paying premium for defective items and careless service.
DV
Darth Vader
Oct 9, 2025
1.0
This place is so annoying just because of the employees work at this place. Kept on telling about stuff. Buddy, get a life and let me shop. I walk out of the store. I just miss the one in Hundson bay.
Frequently Asked Questions About Polo Ralph Lauren Factory Store
What products can I find at the Polo Ralph Lauren Factory Store in Edmonton?
You can shop timeless styles and new arrivals for men, women, and kids, including Polo shirts and fine leather goods.
What are the store hours for the Polo Ralph Lauren Factory Store?
The store is open from 10:00 AM to 8:00 PM Monday to Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Where is the Polo Ralph Lauren Factory Store located?
It is located at 1 Outlet Collection Way, Suite 437, Edmonton, AB, T9E 1J5, inside the Premium Outlet Collection Edmonton International Airport.
Does the Polo Ralph Lauren Factory Store offer any special shopping services?
Yes, the store offers Phone Concierge, Virtual Video Appointments, In-Store Appointments, and Curbside Pick-Up services.
Can I pay with debit card or mobile NFC at the store?
Yes, the store accepts debit card payments and mobile NFC payments.
Is there wheelchair accessible parking available at the Polo Ralph Lauren Factory Store?
Yes, wheelchair accessible parking is available.
What nearby clothing stores can I visit along with the Polo Ralph Lauren Factory Store?
Nearby clothing stores include Ardene, Urban Planet, Mountain Warehouse, Carter's OshKosh, Kate Spade Outlet, Columbia Factory Store, JACK & JONES, Laura, Tommy Hilfiger, and Lucky Brand.
Where can I grab a meal or snack near the Polo Ralph Lauren Factory Store?
You can visit nearby eateries such as KFC, DAVIDsTEA, Edo Japan, Bento Sushi, and New York Fries Outlet Collection Edmonton International Airport.
Are there any other notable nearby retail stores?
Yes, other nearby retail stores include DSW Designer Shoe Warehouse, Bentley, Sunrise Records, WIRELESSWAVE | Cell Phones & Mobile Plans, Lids, Bath & Body Works, Claire's, and Nike Factory Store - Edmonton South.
How can nearby locations help me when visiting the Polo Ralph Lauren Factory Store?
Nearby locations like the Premium Outlet Collection Edmonton International Airport provide a convenient shopping environment with various dining and retail options, making your visit more enjoyable. You can shop multiple stores and dine nearby in one trip.