My daughter Mya and I came here because we love to shop. They have a lot of brand specific stores that we are interested in. We went to the Yeti store first because I needed a new top for one of my containers. Next we stopped at a few stores Mya wanted to check out. Then Dyson because I had been wanting a killer vacuum for a great value. They did have a sale on and I saved over %30! Yay!! We looked at some art for the house. Next we hit the candy store. The service was excellent and the mall was incredibly clean. It’s actually the cleanest mall I’ve ever been to. I have been to most of the famous ones. Cheers guys and keep up the great work.
BG
Brenda Grand
Dec 31, 2025
5.0
It was before Christmas and I needed to go cash in some currency at the currency exchange I found a parking spot really easy Guardian I happened to be right where the currency was in the mall did what I needed to do and got out amen
OL
Oliver Lester
Dec 27, 2025
5.0
Wonderful mall. The best mall in Calgary for sure. The amount of stores combined with the variety of high end luxury such as louis vitton, Rolex authorized dealer, as well as Kate spade (to name only a few) mixed with the practical necessities like H&M, Zara, Apple Store, and Uniqlo + the classic food court stuff like Edo, subway, and a&w = an amazing place with everything one will need for a great shopping experience!
AM
Apurva Maheriya
Dec 27, 2025
1.0
I attended the 10:50 p.m. showing of Avatar on December 26th at Scotiabank Theatre Chinook, which finished between 2:30–3:00 a.m. on December 27th. The movie experience itself was excellent, but unfortunately I had a very negative interaction with one of the male security guards afterward.
My female friend and I were waiting inside the lobby for about five to seven minutes for our cab to arrive. It was extremely cold outside that night (around –28°C “feels like”), and I have a medical history that makes me sensitive to long exposure in winter conditions.
When the male security guard approached us, we politely tried to explain that our cab was on the way and would be there shortly. However, he repeatedly spoke to us very rudely and kept saying “Get out of the lobby,” without even allowing my friend to finish what she was trying to say. We fully respect policies, but the tone and attitude were unnecessarily harsh and dismissive.
As a result, we had to wait outside in the extreme cold, and I experienced a nosebleed while waiting. By the next morning, I had developed fever and flu symptoms, which was very distressing.
I do want to mention that the female security guard on duty that night was polite and respectful, and we truly appreciated her professionalism. Unfortunately, the male guard’s conduct created a very negative impression.
I hope Cineplex management reviews this incident and provides training to ensure all guests are treated with empathy and respect, especially during harsh weather and late-night showtimes.
HP
Harold Perez
Dec 13, 2025
1.0
Guest Services – Gift Card Services:
I recently tried to purchase mall gift cards for my children, something I’ve done before, and was surprised to learn there is now a $2.00 activation fee per card.
Gift cards already offer a significant advantage to malls and retailers: guaranteed future spending, immediate cash flow, and the likelihood that shoppers will spend more than the card’s value. Charging an additional fee simply to activate a plastic card undermines what should be a convenient and appealing gift option.
For families buying multiple cards, this fee adds up quickly and removes any real incentive. Instead of feeling like a smart purchase, it feels like an unnecessary surcharge on customer loyalty.
In the end, I chose not to buy the gift cards and gave cash instead—an outcome that benefits neither the mall nor its retailers. It’s disappointing, and I hope this policy is reconsidered.
Frequently Asked Questions About CF Chinook Centre
What are the regular operating hours of CF Chinook Centre?
CF Chinook Centre is open from 10:00 AM to 9:00 PM Monday through Saturday, and 10:00 AM to 6:00 PM on Sundays.
Does CF Chinook Centre offer in-store and curbside pickup services?
Yes, CF Chinook Centre offers both in-store pickup and curbside pickup services for customer convenience.
Where is CF Chinook Centre located?
The mall is located at 6455 MacLeod Trail South, Calgary, AB, T2H 0K8, Canada.
Can customers contact CF Chinook Centre by email?
Yes, you can contact CF Chinook Centre via email at chiinfo@cadillacfairview.com.
Does CF Chinook Centre have wheelchair accessible facilities?
Yes, CF Chinook Centre has wheelchair accessible entrances, parking, seating, and restrooms to accommodate all customers.
Are there restrooms available at CF Chinook Centre?
Yes, restrooms including wheelchair accessible ones are available at CF Chinook Centre.
What types of stores and services can I find at CF Chinook Centre?
CF Chinook Centre offers hundreds of brand name stores, restaurants, entertainment options including an arcade, and onsite services.
What are the holiday hours at CF Chinook Centre?
Holiday hours vary; for example, on December 25, CF Chinook Centre is closed. On other holidays like December 24 and 31, hours are 9:30 AM to 5:00 PM. It's best to call ahead to confirm specific holiday hours.
What nearby entertainment options are available around CF Chinook Centre?
Nearby entertainment includes the Booster Bowling League at Chinook Mall for bowling enthusiasts, and various restaurants like Cultures and Dairy Queen for dining before or after shopping.
Are there nearby transit or shopping destinations to help me plan my visit to CF Chinook Centre?
Yes, nearby places include clothing stores like BOOTLEGGER and Dynamite, boutiques such as BCBGMAXAZRIA and Roots, and convenient services like RBC Royal Bank ATM. These can help customers combine errands or enjoy shopping and dining in one trip.