West Run Morgantown

3.7
434 reviews

About

Apartment Rental AgencyApartment Building

Location

West Run Morgantown
500 Koehler Drive, Morgantown, WV
26508, United States

Hours

Reviews

3.7
434 reviews
5 stars
237
4 stars
51
3 stars
27
2 stars
18
1 star
101

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Tamar and other staff members received high praise for being friendly, informative, and helpful during tours and interactions.

Maintenance Issues

While many customers appreciated the promptness of the maintenance team, numerous complaints were made about unresolved issues, poor communication, and delays in repairs.

Living Conditions

Several reviews highlighted concerns about cleanliness, maintenance of shared spaces, and the overall condition of the apartments upon move-in.

Pricing and Fees

Many customers noted that while the rent is affordable, there are hidden fees and charges that lead to dissatisfaction with the overall value.

Pet Policy

The complex is advertised as pet-friendly, but several reviews indicated issues with pet management and safety, particularly regarding off-leash dogs.
  • AB
    Adriana Buck
    4 days ago
    5.0
    Tamar Lawson was an amazing tour guide! He answered all of our questions and helped us with the application process. AMAZING!
  • NT
    Nicholas Talerico
    Nov 14, 2025
    1.0
    As a loyal customer, client and residential customer to the west run apartments, I am highly not recommending anyone who’s thought about moving here or is in the hopes to moving here, 0 ratings. 0 stars, definitely not worth a review. Due to the following issue, once you moved in there all about collecting money and not investing into the company, that includes the apartment complex security, for the apartments which include the building, and any other property issue that need to be handled, they turn down people whom I help brought help to bloom there business, bus issue that they was gonna discontinue and thought nobody would know until other brought into light. I have several issue in the year and half I have lived and resided in from inconstant staffing & managements, to even as safety of a home due to break ins, neighbors fighting after hours or simply other not pick up after them self with trash and dog shit everywhere. Or a person who’s video recording and creep people out or following people who want to sign with the company. Other than that I’m sadly disgusted, disappointed and definitely angry with the company, I had reach out to the property management about my contract due to safety concerns and they’ve are absolutely refusing to correct the issues, include some other issue that I had mention. I will be sharing photos from conversations to prove this issue And The only pros about this apartment complex besides the pool, is weight room and our beloved Maintenance man (Rob).
  • SM
    Samantha Matty
    Nov 6, 2025
    5.0
    I have been living at west run for almost 3 months now and have no complaints and I’m loving it! My favorite amenity is definitely the pool!
  • SA
    Sharon Lorena Aristizabal
    Nov 6, 2025
    5.0
    Toured here recently and I loved the apartments, my favorite amenity was the volleyball court!
  • JF
    Jordyn Ferguson
    Nov 6, 2025
    5.0
    Tamar was amazing! Everything was nice and clean and everyone was amazing. Hands down the best tour I have ever had.

Frequently Asked Questions About West Run Morgantown

What is the address of West Run Morgantown?

West Run Morgantown is located at 500 Koehler Drive, Morgantown, WV 26508, United States.

What are the business hours for West Run Morgantown?

West Run Morgantown is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.