Villaggio Apartment Homes

Reviews

• LG

  Less Gr

  Jun 4, 2025
  5.0
  Beautiful location! Management very professional and caring people.
• HS

  Heidi Shriner

  May 15, 2025
  5.0
  Absolutely amazing property and staff! The building is beautiful and pristine. The Maintenience team is on top of everything and the property Manager is very kind, professional and has answers to any question that may arise. Wonderful place to call home!
• CL

  Charlene Lovell

  Jan 28, 2025
  5.0
  I already love living at the Villaggio as the property manager (Gladys) is so friendly and always helpful! But I have had 2 minor issues in my apartment and the maintenance worker (Jarvis) has taken care of them both times and he is amazing!! Very professional friendly and courteous and he makes sure the problem is taken care of the same day!! I would and HAVE recommended to others about leasing here!! It is the quietest safest place I have lived as far as apartments go!! My Son rented here years ago and loved it as well and recommended I live here and I’m very glad he did!!!
• MR

  Maponos Rudisill

  Feb 27, 2024
  1.0
  I've lived here for 4 years place was great at first till they fired hired new people they haven't bothered to train maintenance to take care of maintenance report. The new management care more about their jobs then their own tenants acting like they are insuring everything good but it's not things are falling apart quicker then they can fix. Owner being on property more just so he can assurance things are getting done rather post a paper notice then talk to you. And they aren't evening emailing informing tenants about what their doing inside the apartments. Giving notice before the grace period. Wouldn't live here, you shouldn't either unless you want to give em all your money since all apartments around em charging more then they are.
• AW

  Alex Wolf

  Jan 21, 2024
  2.0
  The building has been great. Mostly because the management and maintenance staff were always fun to stop by and talk to and they got stuff done. But after the tenants rights initiative in Tacoma passed, Epic Management replaced all of their staff which seems kind of fishy to me. From a labor and quality standpoint, the optics don’t look good. Things may change here but I’ll leave this knowledge for your own personal interpretation. Update: I really wish this were a positive update as I’ve been noticing some new things. I’ve been seeing the management staff put up alleged threats of a 30 day pay or vacate notice on units who haven’t paid by the second. I personally believe it’s very unprofessional to put everyone’s business in mass on unit doors while they are still in the grace period and state law allows until the fifth. I’ve worked in sales for many years and I absolutely would not put my clients financial business out there for their staff to hear. A discrete gentle reminder via email itself would not be bad as sometimes it’s nice to have a reminder but threats are not very productive to the morale of a community. Management staff itself tries to put the burden of tenant issues onto security personnel who are overwhelmed and busy with multiple buildings when there may be simple solutions that can be easily addressed with honey rather than vinegar at the moment. With that, the volume of noise and conflicts seem to be on the rise in the building and a low morale among many neighbors. Overall, I now think there are better and cheaper options for housing in the area and I wouldn’t recommend this place unless you are a student who can stand up for themself and would like easy walking access to UW Tacoma and the T Link via commerce street station. I will update this review if things move into a positive direction but as it stands, these are my current observations.

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