Ruth Court Apartments

Reviews

• BH

  Brandi Harris

  Jan 29, 2025
  1.0
  I would highly discourage anyone from renting at Ruth Court. I was there for 1 year and it was by far the worst rental experience I've had during the 15 years I've lived in Seattle. The only thing this place has going for it is the location. Where to begin? We'll start with structural. The walls are very thin and if you live on the top floor you can hear every footstep and word spoken on the rooftop. The appliances are incredibly cheap- a plastic piece of the dryer literally broke off while I was doing laundry (see attached picture). I notified maintenance and they said don't worry about it, and now that I've moved out they are trying to charge me a $65 "installation fee" to replace it. The buttons on the stove were so badly faded that I had to guess which burner I was turning on whenever I would cook. The back gate is always broken and the elevator is also down on a regular basis. Next, staff. I work from home as a psychiatric nurse practitioner and need to maintain a HIPAA compliant work environment while seeing patients. During the 1 year I lived there they tried to enter my unit on THREE separate occasions for different types of "inspections." During one of those inspections, I asked the maintenance person to come back a little later because I was on a video call with a patient and they stood in the hallway and argued with me for several minutes until I had to literally close the door in his face to get him to leave. And lastly, management. They provided conflicting information about the end date of my lease (the date on the lease was different from the date on the renewal letters they sent me) which resulted in a $1,500 charge for "unpaid rent" after moving out. They eventually reversed the charge, but it took a week of phone calls and emails to do it. So, in summary, if you enjoy thin walls, cheap appliances that you will inevitably end up paying a fee to replace when they break, frequent unit inspections, confrontational staff, an incredibly disorganized management team, and getting a massive bill with ludicrous charges when you move out, then Ruth Court is the place for you. If you do not enjoy these things, run, don't walk away!
• RJ

  Raven J.

  May 26, 2022
  1.0
  I loved loved loved my time living here for 15 months. The neighborhood is safe and quiet. The maintenance guy is very very nice and helpful. Same for the property managers. I’m giving 2 stars because of the charges occurred after I moved out in March 2022. I had a 620 sq 1B1B, and paid up my rent till the move-out day already. HOWEVER, I was billed with $359.41 charge AFTER deducting my $275 deposit, meaning I got $600+ charge after move-out (with no explanation). I sent an email to ask about detailed charges to the property management, and I heard nothing hence made no payment. After a month, I got a payment reminder again, and I sent an email for a list of charges, and heard nothing. Then, in May, the billing department couldn’t reach me via phone since I was traveling overseas, so they decided to call my friend whom was my emergency contact. So I sent email to explain the “heard-nothing” situation with paying intent, and FINALLY got this list of charges: -$180 standard cleaning fees, -$50 standard paint touch up, -$100 carpet/balcony cleaning, -$50 blind damage fees I accepted the standard fees, and it turned out there’s some remaining utilities fees that were billed when I left, which is okay. For the latter 2, especially for the blind damage, I have some questions, since I had no memory of messy carpet/balcony or damaged blinds. In fact, I vacuumed the place before I left and rarely used blinds because I installed curtains myself. On the phone, I told the billing department guy that I’d like to get some proof or explanation over these charges. He said, he’ll try and get an answer. I heard nothing for 2 weeks, so I followed up by emailing him for an update. I even wanted to pay the majority amount that I acknowledged, and only leave the amount in dispute unpaid. But I can only pay the full amount online, so I gave up on that option. Today, I got his voicemail about transferring me to collection agency??!! It’s plainly ridiculous… Avenue 5 billing guy gave me a “courtesy call” today, and said he couldn’t reach the property management and had to transfer me for debt collection by this week. I asked aren’t you the same company though? He said billing apartment is only responsible for collecting money - it’s not his job to explain charges or not his ability to remove any charges… I had no option but paying full amount to avoid more chaos. So for people who want to rent here, please make sure you’d expect similar standard charges, which means you probably won’t get your $275 security deposit back (if not charged more). Lastly, not to mention the $20 processing fee on their payment platform, which both credit and debit cards are eligible for…changed to 1 star after this…
• JD

  Josh “ORB” D

  Nov 15, 2018
  3.0
  Leasing office assumes amazon deliveries arrive during business hours and have the mailroom secured after they leave at the end of the day. Amazon drivers made allowed to deliver until 930. And if you require me to deliver to a package room then leave it open until end of the day. I would suggest getting a lux login system for the door instead of the old key fob method. Once you drop off deliveries in this building you are locked out from the main lobby however say want you to drop off packages not by the mailboxes and bring them up to the unit number yet they do not install or pay for a call box or an ability for me to exit to where my car is. Seems like they cheaped out on a second call box. I had to exit around the back of the building well my car was still running in front of the building I'm sure guess that comes with appreciate the ability to leave without a key card. Other than that building was very nice however it would be appreciated from the mail carriers if you were to provide access code for us.

Frequently Asked Questions About Ruth Court Apartments