Alley South Lake Union

3.6
145 reviews

About

Apartment Building
Seattle, Washington, is a city that has managed to capture the hearts and dreams of people all over the world with a unique style all its own. Here, the thrill and bustle of urban life merge seamlessly with the future-forward concepts of sustainability and simplicity. In the heart of South Lake Union near Downtown and Capitol Hill, sits Alley South Lake Union, a historic block that has been transformed into a LEED-certified gem of modern studio, one, and two bedroom apartments, vintage lofts and townhomes. Let Seattle inspire you ��� and then come home to your personal oasis in the heart of the Emerald City.

Location

Alley South Lake Union
241 Yale Ave N, Seattle, WA
98109, United States

Hours

Reviews

3.6
145 reviews
5 stars
80
4 stars
15
3 stars
6
2 stars
2
1 star
42

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some staff members, like Kiki and Brittany, received praise for their friendliness and helpfulness, many reviews highlighted issues with management being unresponsive and unprofessional.

Maintenance Issues

Maintenance requests often went unanswered or were poorly handled, with reports of urgent issues taking too long to resolve and some repairs being inadequate.

Move-In/Out Experience

Several customers reported negative experiences during the move-in and move-out processes, including unclean apartments upon arrival and issues with final billing and deposits.

Communication Problems

A significant number of reviews mentioned a lack of communication from management, with unanswered emails and phone calls being a common complaint.

Amenities and Facilities

While some residents appreciated the apartment's location and amenities, others noted that many advertised features were not well-maintained or functional.
  • SP
    Supriya Patil
    Jan 2, 2026
    5.0
    A very nice ambience!
  • MM
    Mia
    Dec 17, 2025
    5.0
    Kiki was fantastic during my tour at Alley South Lake Union. She took the time to show me around the community, answered all of my questions clearly, and was incredibly kind and professional throughout the visit!
  • CL
    Clara Liu
    Dec 16, 2025
    5.0
    My boyfriend and I toured today. We saw two lofts and found one we fell in love with. Kiki was so sweet showing us around, and we are so excited to apply!
  • HS
    Heiden Salguero
    Dec 13, 2025
    4.0
    I had a virtual tour on the 1 and 2 bedrooms. It was a great option since I’m located in California. Kiki did a phenomenal job in showing me around. Even with the unfortunate technical issues due to poor signal on the premises and having to use her personal phone. I recommend adding some work devices with stronger internet to offer virtual tours to potential tenants. But regardless I appreciate the property your and the friendly service. Thanks!!
  • JT
    jennifer tanner
    Dec 12, 2025
    5.0
    Thank you so much to my leasing consultant Kiki King, she was very informative and kind. I really like the lofts at this apartment building, the right amount of polished and character for me.