Experience the pinnacle of luxury living at Madison Plaza. Our exclusive apartments in the heart of Kent offer unparalleled sophistication, allowing you to immerse yourself in the vibrant culture of Downtown Kent. With top-tier amenities, resort-inspired services, and a prestigious address, you can enjoy urban conveniences while cherishing the peace you deserve.
Many residents reported poor management responsiveness and unprofessional behavior, particularly from new management, leading to frustration and dissatisfaction.
Security Concerns
Numerous reviews highlighted serious security issues, including broken garage doors, thefts, and a lack of effective security measures, contributing to residents feeling unsafe.
Staff Performance
While some staff members, particularly Giovanni, received praise for their helpfulness and professionalism, overall staff performance was inconsistent, with many residents expressing dissatisfaction.
Cleanliness and Maintenance
Residents frequently noted issues with cleanliness in common areas, including pet waste and garbage, as well as maintenance delays for broken facilities.
Community Atmosphere
The community atmosphere has reportedly declined, with complaints about noise, disturbances, and a perceived increase in undesirable behavior among residents.
DH
Don't Rent here
4 days ago
1.0
I would give zero stars if I could. Nightmare. Run away. Believe the bad reviews. I can’t wait until my lease is up. This is the worst apartment I’ve ever been in. Loud. Unsafe. Gross. Pee and trash in elevators. Good luck feeling safe here. Another review says it’s a live action GTA at Madison plaza and that’s accurate. Don’t see for yourself. Proceed with caution if you think it’s worth it. They are nice to get you in the door but this is not worth the price or sanity. $100 a month for parking that is not secure. You’ll enjoy the sounds of the train and highway or other residents. You can hear everything.There’s a high turnover with staff. So many red flags I wish I knew. One bedroom apartments don’t have a window or locking door, pretty sure that’s illegal. There was an oven fire today and six firetrucks outside. the place reeks of smoke. proceed with extreme caution.
KM
Kalza mir
Oct 30, 2025
5.0
Great property and the location is perfect.
MS
Muhamad Soliman
Oct 17, 2025
4.0
Great new plaza, nice management and services.
GD
G dub
Oct 15, 2025
5.0
Jennifer is really helpful she made our move in process real easy and showed us around the property made us feel at home
KK
Kyler
Oct 15, 2025
5.0
Jen, sin, & Steve all work really hard and have amazing problems solving abilities
What types of apartments are available at Madison Plaza?
Madison Plaza offers studio, 1-bedroom, and 2-bedroom apartments with luxury amenities in Kent, WA.
Where is Madison Plaza located?
Madison Plaza is located at 102 Madison Ave, Kent, WA 98032, USA, in the heart of Downtown Kent.
What are the business hours for Madison Plaza leasing office?
The Madison Plaza leasing office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
How can I contact Madison Plaza for apartment inquiries?
You can contact Madison Plaza via phone at +1 253-364-7220 or visit their website https://www.madisonplazakent.com for more information.
What amenities does Madison Plaza offer to residents?
Madison Plaza provides top-tier amenities and resort-inspired services for a sophisticated living experience in Downtown Kent.
Are there any skate parks near Madison Plaza where residents can enjoy outdoor activities?
Yes, Kent Lions Skate Park and Kent West Hill skatepark are nearby where residents can enjoy skating and outdoor recreation.
Which restaurants are located near Madison Plaza for convenient dining options?
Nearby dining options include El Paisa Internacional USA (Mexican), Thai Chili Restaurant, Golden Dynasty Chinese Restaurant, and Little Caesars Pizza.
Is there a fitness center close to Madison Plaza where residents can work out?
Yes, Imperial CrossFit and H.E.R.O. Association gym are located nearby, offering fitness and active lifestyle opportunities.
Are there legal services near Madison Plaza in case residents need legal assistance?
Yes, several legal services are nearby including Endres Law Firm, Greaney Scudder Law Firm, Law Office of David G. Kontos, and Mark McClure Law.
What community services or organizations are close to Madison Plaza?
Nearby community services include Shadowbrook Ridge HOA, Remington Homeowners Association, and Kent Lions Club providing community engagement opportunities.