Terra Apartment Homes

3.5
180 reviews
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Business Details

2111 SW 352nd St, Federal Way, WA
98023, United States
(253) 256-5696
https://www.liveterraapartments.com
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About

Apartment Building
Experience the Puget Sound with Terra Apartment Homes as your home base. Here, you’ll find a studio, one, or two bedroom apartment that amplifies your Pacific Northwest lifestyle. Located near Tacoma and a quick drive from Seattle, Terra offers big-city access with a better view. From our garden-style community’s gorgeous landscaping to the sweeping, tree-dotted views in every direction, our community serves up the perfect backdrop.

Location

Terra Apartment Homes
2111 SW 352nd St, Federal Way, WA
98023, United States

Hours

Reviews

3.5
180 reviews
5 stars
92
4 stars
18
3 stars
10
2 stars
11
1 star
49

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers frequently reported poor management responsiveness and lack of communication regarding maintenance and other concerns.

Pest Problems

Numerous reviews highlighted ongoing pest issues, including bed bugs and cockroaches, with inadequate responses from management.

Safety Concerns

Residents expressed significant safety concerns, including frequent break-ins, drug-related activities, and overall neighborhood safety.

Mixed Maintenance Experiences

While some tenants praised prompt maintenance responses, many others reported delays and unresolved issues.

Positive Staff Interactions

Several reviews noted positive experiences with specific staff members, particularly in terms of helpfulness and friendliness.
  • BP
    Basil Patterson
    2 days ago
    3.0
    Thanks for the bathroom light and fixing the blinds however the kitchen drawer is not properly fixed
  • IZ
    Izzy Zanelli
    Nov 21, 2025
    1.0
    This place is infested with bed bugs and cocktoaches and the community director Vanessa has done absolutely nothing to address the problem. Don't even get me started on the black mold that keeps growing back. This place is so awful!!
  • LA
    Leon Alombe
    Nov 15, 2025
    5.0
    It's Home
  • RS
    Rezel Sellers
    Nov 14, 2025
    5.0
    So happy with my move in, Danielle got me moved
  • TB
    Tracey-Ann Beckford
    Oct 11, 2025
    5.0
    I’m a new tenant here, I went to the office to inform them there was an issue with my heater. I don’t know the young lady name in the office who took my information and informed me she’d have maintenance come to assist me. He came the same day to fix my heater he was very pleasant and professional I don’t know his name either 😂 I just moved and was exhausted and cranky . I hope that this kind level of service continues 👍🏾
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