The office and maintenance staff, particularly Priscilla, Shannon, John, and Trey, received high praise for their responsiveness, professionalism, and friendliness.
Maintenance Quality
The maintenance team is frequently commended for their quick response times and effective problem-solving skills, although some residents reported ongoing issues with unresolved maintenance requests.
Community Atmosphere
Residents appreciate the friendly and welcoming community atmosphere, with many mentioning enjoyable events and a sense of safety.
Location Benefits
The location of Ashbrook Apartments is highlighted as a major advantage, being close to Town Center and various amenities.
Noise Issues
Several residents expressed concerns about noise disturbances from neighbors, particularly in older buildings with thin walls.
SJ
Shawn Jackson
5 days ago
5.0
Working with Priscilla and Shannon in the leasing office has been amazing. They are always striving to make the complex better. The community itself is wonderful, with super friendly neighbors. We truly love partnering with this community.
CL
Carol Loxley
6 days ago
5.0
My experience with Priscilla, from the beginning of my application process (with a couple of delays on my part) to the end, was exceptional. She was professional and caring.
EJ
El Johnson
Nov 13, 2025
5.0
I would like to really take the time to acknowledge Priscilla. I lived at Ashbrook for years and the out of all the managers that have worked there Priscilla was the most caring. She really takes the time to listen to you. She follows up with you personally and out of her to make sure I’m taken care of. I really enjoyed Ashbrook but her professionalism and customer service made it that much better. Even though I had to leave I appreciate how she always left me feeling like I mattered.
DH
Diddie757 Holmes
Nov 7, 2025
5.0
Best apartment complex I've lived in by far. Property manager Priscilla B. is the sweetest. Very welcoming and always available which is rare. Maintenance crew respond immediately. I recommend this place to everyone i know looking for a place to live. Thanks guys!
CH
Carley Harris
Oct 29, 2025
5.0
My roommate and I moved to Ashbrook in July and we have loved every second of being here. Shannon and Priscilla have been so kind, helpful and patient with all of our questions. The maintenance guys are fantastic - always professional and quick to help out around the community. It’s clean, quiet and I always feel safe here. The Bark Buildings for my pup and activities they put on in the community are another huge plus. So glad we decided to call Ashbrook home!
Frequently Asked Questions About Ashbrook Apartments
Where are Ashbrook Apartments located?
Ashbrook Apartments are located at 205 Silverbrook Lane, Virginia Beach, VA 23462, USA.
What types of apartments are available at Ashbrook Apartments?
Ashbrook Apartments offers 1-, 2-, and 3-bedroom apartments in Virginia Beach, VA.
What are the office hours for Ashbrook Apartments?
The office is open Monday through Saturday from 9:30 AM to 5:30 PM and closed on Sundays.
How can I contact Ashbrook Apartments by phone?
You can reach Ashbrook Apartments at their local phone number +1 757-500-8689 or main phone number +1 757-704-5764.
Does Ashbrook Apartments have a website where I can find more information?
Yes, visit https://www.liveashbrook.com/ for more details about Ashbrook Apartments.
What is the slogan or featured message of Ashbrook Apartments?
The featured message of Ashbrook Apartments is "Live Comfortably. Live Happy."
Are there any nearby parks or outdoor attractions near Ashbrook Apartments?
Yes, Doyles River Trail Shenandoah Mountains, a national park and mountain trail, is nearby for outdoor activities.
Which nearby places can help with financial and insurance needs close to Ashbrook Apartments?
Nearby you will find Federal Employee Benefit Advisors, Willis Financial Solutions, Geico, GEICO Insurance Agent, and Ben Willis Insurance for financial advising and insurance services.
What local dining and shopping options are near Ashbrook Apartments?
Nearby dining includes IHOP, Pardon My Cheesesteak, The Skinny Dip Frozen Yogurt Bar, and Starbucks. Shopping centers include Columbus Village East and Banner’s Hallmark Shop.
Are there any healthcare facilities close to Ashbrook Apartments?
Yes, several healthcare options near Ashbrook Apartments include TPMG Foot & Ankle, TPMG Princess Anne Surgery, Bon Secours Town Center Medical Associates, Ivy Rehab Physical Therapy, and multiple doctors such as Dawnielle Kerner, MD.