PMI of Fairfax

Reviews

• BH

  Brenda Hernandez

  Aug 8, 2025
  5.0
  Great experience! They handled everything smoothly from start to finish.
• RA

  Reem Awad

  Jul 24, 2025
  1.0
  Unprofessional and unresponsive just like the reviews say. I generally only write reviews if giving 5 stars, but sometimes it's worth taking the time to write reviews to warn other people. Read the reviews on here - they all say the same thing ... Polite at first and then after that, just simply unprofessional and stops responding. He charges higher application fees than pretty much everyone else in the area and says he will call back with a response regardless of whether the owner is moving forward or not, but as reviews indicate (by both owners and renters), he does not respond. Home owners - please pick anyone else to manage your property, and renters - if you see managed by PMI or John, simply don't waste your time or money. UPDATE: Adding a response to the company's response. Most of their replies to bad reviews say "more context is needed" .... It is actually not. When you have a number of people writing the exact same thing in their review, there is something to it. If it was only one bad review, perhaps context helps, but it's a number of bad reviews saying the same thing. I sent a follow-up text - no response. I sent a follow-up email - no response. And I left a follow-up voicemail asking for response either way - again no response just like all the others wrote. No context necessary. Unprofessional and unresponsive (until you write a bad review and suddenly they respond).
• BJ

  Brittney Jenkins

  Sep 26, 2019
  3.0
  I have a hard time getting in touch with John. I will email, call , text and no response.( I will receive at text that says I’m driving though) I have things in my place that need to be fix and looked at. Living somewhere for almost 3 years should not have to be like this.
• BT

  Beth Thomas

  Jun 16, 2016
  5.0
  John is truly a kind and gentle man he has since day one been nothing but a gentleman and very professional caring and understanding Definitely rare these days. He is incredibly knowledgeable and helpful at all times when needed he is there. he has been more than what i can say about many property management companies that I have heard of or even dealt with especially for me. I am thankful for him in so many ways. John you are truly appreciated thank you.

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