Staff Performance
Customers consistently praised the staff, particularly Rhaney and Milow, for their helpfulness, professionalism, and responsiveness during the application and move-in processes.
Maintenance Issues
While many reviews highlighted prompt maintenance responses, several customers reported ongoing issues with repairs and pest control, indicating inconsistency in maintenance effectiveness.
Cleanliness Concerns
There were mixed reviews regarding property cleanliness, with some praising the well-maintained grounds while others noted issues like dirty elevators, spider webs, and trash accumulation.
Community Atmosphere
Overall, residents appreciated the quiet and friendly community atmosphere, although some expressed concerns about safety and crime in the area.
Value for Rent
Several reviews mentioned dissatisfaction with rent increases and questioned the value for money given the condition of the apartments and ongoing maintenance issues.