The Park at Salisbury

4.6
271 reviews

About

Apartment BuildingApartment Rental Agency

Location

The Park at Salisbury
401 Lancaster Gate Drive, Midlothian, VA
23113, United States

Hours

Reviews

4.6
271 reviews
5 stars
225
4 stars
24
3 stars
2
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Management Quality

Customers praised the management team, particularly Emily and Becky, for their helpfulness, responsiveness, and professionalism.

Maintenance Service

The maintenance team received high marks for their promptness and effectiveness in addressing issues, with specific mentions of staff like Frank and Victor.

Community Atmosphere

Residents appreciate the friendly and supportive community environment, highlighting the cleanliness of the grounds and the overall peaceful atmosphere.

Safety Concerns

Some reviews raised concerns about safety issues, including theft and maintenance of security measures, indicating a need for improvement in this area.

Mixed Experiences

While many reviews are positive, a few highlighted significant issues with cleanliness and maintenance delays, suggesting inconsistency in service quality.
  • LV
    Lauren Vaughan
    5 days ago
    5.0
    The maintenance crew has always been responsive, polite, and helpful! George not only efficiently helped but gave tips on how to care for our sink to avoid any issues! He was also lovely to talk to which made the whole experience great
  • MT
    Morgan Turpin
    Nov 10, 2025
    5.0
    My husband and I lived at The Park at Salisbury for 2.5 years, and we couldn't be happier with our decision! Management (Emily and all of the others) is wonderful. They care about maintaining the complex and always planned something fun for residents. It is a beautiful area with awesome amenities too. The maintenance team always responded promptly and were always very friendly. Seriously, no complaints!
  • KH
    Kathryn Henderson
    Oct 31, 2025
    5.0
    I’ve been a resident since 2018 and experienced the management styles of three different companies. The original owner was above average but sold the community to a property manager that was awful. This past year Coastal Ridge became the new owner and is the reason for this review. Coastal Ridge kept the outstanding management team and empowered them to create an exceptional place to live. Their vision of a true community coupled with staff talented and dedicated to make that a reality has made a huge impact on every aspect of our daily lives. The entire team is excellent but have to give a shout out to Emily, Becky, and Victor. They and their colleagues genuinely care about the entire community and have made it a joy to live in once again. Managing a large community like Park at Salisbury is complex and challenging but they consistently provide outstanding service and community support. This has always been a beautiful place to live but with the improvements and care of the past year it feels like home again. Thanks to you all!
  • DM
    Debbie Manley
    Oct 11, 2025
    5.0
    A wonderful place to call home. Management is very helpful and will assist with your needs. Maintenance is efficient and very timely on work orders. The grounds are kept and is very eye appealing. You won’t regret your choice with The Park at Salisbury.
  • DE
    derrick eppard
    Oct 9, 2025
    5.0
    Andrew the HVAC tech is spot on.witjbhis service, anytime Iv had a issue with the unit wether it be the unit outside or inside event the thermostat he has been there sooner than expected and his trouble shooting is excellent. He knows his stuff!! Big shout out to his services!!

Frequently Asked Questions About The Park at Salisbury

What type of property is The Park at Salisbury?

The Park at Salisbury is an apartment building and apartment rental agency offering residential apartments.

Where is The Park at Salisbury located?

It is located at 401 Lancaster Gate Drive, Midlothian, VA 23113, United States.