In the heart of Innsbrook and infused with the energy of nearby Short Pump Town Center, Triton Glen is a striking brand-new destination for high-quality living, offering a rare combination of upscale amenities, stellar services, and an incredible location just 20 minutes from downtown Richmond, VA.
I’m reposting this, as my prior review appears to have been hidden.
With the recent ownership change, I encourage tenants to re-report any unresolved issues previously raised under ESH management so the new team has a complete record.
Anyone considering action related to unresolved ESH-era issues should consult an attorney. These cases are not navigated safely without professional representation. I endured 5 months litigation pro se, so I can attest to this. This is not the end of this matter with ESH.
As new tenants arrive and others have moved on, certain issues may appear dormant. This review is shared for awareness and should be taken into consideration.
I can only hope the new property management is given the opportunity to address outstanding concerns and make this right for all tenants. It’s not only about what goes wrong, but how residents are protected and made whole in the one place meant to be their home.
From June–November 2025, I experienced ongoing humidity-related conditions that were repeatedly reported and not resolved. The matter ultimately required court involvement. I was self-represented. The property was represented by experienced counsel and expert witnesses, and the issue remained active for approximately five months before resolution.
We see inequality, injustice and BS daily. A ruling in one party’s favor does not equate to a finding that no issue existed—only that the legal threshold for relief was not met. Had there been no issue, a reasonable attorney would expect the matter to be resolved on or near the original August 29 court date, rather than requiring extended preparation and proceedings.
As a renter of nearly 20 years, this was the most challenging housing experience I’ve encountered. I share this so others can document early, advocate clearly, and ensure new management is fully informed.
PP
Pete Page
Oct 20, 2025
5.0
This place is in an excellent location, safe and secure. Has lots of amenities, nice outdoor pool, and is fairly new. Great community. Ask for Gennifer to help tell you more. Awesome personality, very friendly and knowledgable.
RI
Roy Ilch
Oct 20, 2025
5.0
Gennifer and Payton doing a great job getting the property to the high standards that attracted us to this location. Keep up the hard work and we appreciate everything you do. Shout out to the maintenance crew for the response and friendliness.
MD
Mya Dawson
Oct 20, 2025
5.0
Absolutely love living at Triton Glen, and love the movie theater , club room, and large courtyards! From the moment I moved in, the experience has been top notch. I highly recommend Triton Glen to anyone looking for a new home.
AN
Anh Nguyen
Oct 17, 2025
4.0
3.75/5 stars (probably the best apartment I’ve lived in so far and yes I don’t have a lot of high expectations, used to live in down town RVA and it could be worst lol)
Lets start with the cons:
1. You will need a squeegee in your bathroom. It feels like the floor is not even so the water tend to gather around a corner. I just make it a chore to clean it every time I shower and also invest in a cleaning brush on Amazon for the crevices in the bathroom (see pics below).
2. Yes the apartment can and will get humid so also invest in a humidifier and might as well get an air purifier too (Costco is 6 mins away).
3. Trash room can get filled up quick.
4. I live in the top floor but did noticed the bottom floors parking spots get filled up quick.
5. First floor does smell sometimes … (no further comment).
6. Yes you will hear dogs barking out on the yard.
Now for the pros:
1. I got 2 free months rent.
2. I get to choose my exact apartment and so I choose to be near an exit and near the trash room. Love that I’m the first to live in this unit .
3. I love the parking garage type especially during the winter or summer heat.
4. I live in a quite corner so it is quiet, smell good, and still very clean.
5. I love the location, close by every place you would need. 295, 64, Short Pump, etc.
6. The wall is relatively thick, I can’t hear my neighbors or maybe they’re just quiet.
7. I love seeing the sunrise and sunset through my windows and the top floor garage.
8. The gym equipments are still new.
9. I did read a lot of people have bad
experiences with management but so far I don’t have any bad ones personally. Maybe bc I just don’t call or go there much.
10. USPS is right next door!!
11. I love the stainless steel appliances, finally not the black or white ones anymore lol.
12. HELLA outlets to plug anything and everything in, also hella light switches too, Idky lol.
13. Ik not to choose the first floor to live in so my experience here is relatively good. Tbh the best place I’ve rented so far. Can’t complain too much since pretty much any places will have its pros and cons.
Read all the reviews and decide for yourself!! Wish everyone the best paths in life and as always CHOOSE THE TOP FLOOR!!
Feature my cat and Drake and yea…I choose Drake’s side iykyk😂😂
Triton Glen is located at 10945 Nuckols Rd., Glen Allen, VA 23060, USA.
What type of property is Triton Glen?
Triton Glen is an apartment building offering high-quality living with upscale amenities and stellar services.
What are the operating hours of Triton Glen?
Triton Glen is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday and Sunday from 10:00 AM to 4:00 PM.
How can I contact Triton Glen for leasing inquiries?
You can contact Triton Glen by emailing leasing@tritonglen.com or calling +1 804-806-3340 or +1 804-806-3350.
Where can I find more information about Triton Glen online?
More information is available on their website at https://www.tritonglen.com/ and their Facebook page at https://www.facebook.com/tritonglen. They also have an Instagram handle @tritonglen.
What nearby postal services are available near Triton Glen?
Nearby postal services include the USPS, US Post Office, and United States Postal Service, all conveniently located for your mailing and shipping needs.
Where can pet owners find grooming and veterinary services near Triton Glen?
Pet owners can access services like Aussie Pet Mobile of Central Virginia for pet grooming and 4strong Paws for veterinary care near Triton Glen.
Are there any convenient dining options near Triton Glen?
Yes, Market Cafe, an Indian restaurant, cafe, and coffee shop, is located near Triton Glen and offers a great spot to eat before or after your visit.
What professional services are available near Triton Glen?
Nearby professional services include Yukon Learning for computer coaching and marketing, Garner, Adams & Associates, PLLC as accountants, and Farmer Legal for legal services.
How accessible is Triton Glen to downtown Richmond, VA?
Triton Glen is conveniently located just 20 minutes from downtown Richmond, VA, making it an ideal place for those working or frequently visiting the city.