Management Issues
Customers frequently reported poor communication and management practices, including late notifications about payment changes and unprofessional behavior from staff.
Maintenance Concerns
Many residents expressed dissatisfaction with the maintenance response times and the quality of repairs, with some issues remaining unresolved for extended periods.
Positive Staff Interactions
Despite the overall negative feedback, several reviews highlighted specific staff members, such as Ben, Aubree, and Ramiro, for their helpfulness and professionalism.
Property Condition
Numerous complaints were made about the condition of the apartments, including cleanliness issues and unfulfilled promises regarding renovations.
Community Feel
Some residents appreciated the sense of community and the friendly atmosphere among neighbors, although this was overshadowed by management and maintenance issues.