The Abbey at Spring Town Center

3.9
267 reviews

About

Apartment Building
Welcome home to The Abbey at Spring Town Center in Spring, Texas. Our one, two, and three bedroom apartments for rent put you right at the heart of this up-and-coming neighborhood, with close proximity to retail, entertainment, and dining at The Woodlands, as well as just a short drive to the vibrant culture of downtown Houston. Our pet-friendly community features a resort-style pool with private cabanas and a brand-new fitness studio. Our on-site water park and resident club lounge mean you won’t even have to leave home to have a thrilling weekend.

Location

The Abbey at Spring Town Center
21801 Northcrest Dr, Spring, TX
77388, United States

Hours

Reviews

3.9
267 reviews
5 stars
182
4 stars
12
3 stars
2
2 stars
12
1 star
59

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the leasing and maintenance staff for their friendliness, professionalism, and responsiveness, particularly highlighting individuals like Reyna, Madi, and Ashly.

Safety Concerns

Numerous reviews expressed serious concerns about security, with reports of vehicle thefts and inadequate management responses to crime in the area.

Maintenance Issues

While some residents reported quick maintenance responses, others noted ongoing issues with pests and broken amenities, indicating inconsistency in service quality.

Community Atmosphere

The community is generally described as welcoming and friendly, with positive remarks about the cleanliness and amenities, although noise complaints from neighbors were also noted.

Application Process

Several customers experienced frustrations with the application process, citing delays and poor communication from management.
  • LM
    Liam McDowell
    3 days ago
    5.0
    Ashly at the front office of The Abbey Apartments was great! Anytime I had an issue or question, she was always helpful, super friendly, and really quick to respond. Maintenance was also really responsive, kind, and friendly, and took care of things fast whenever something came up. Having a reliable front office and maintenance team made things easy, and overall they helped make my experience at The Abbey a good one. The only reason I moved out was because I was moving to a different state, 10/10 would have renewed if I was staying in the area.
  • WP
    walter pondexter
    Dec 28, 2025
    5.0
    I will be completely honest. Our first tour with Danyel the property manager was awesome and comforting. So we took a week to determine if this luxy place would be a great fit for us so we came back and welcomed by Rehna. I must say Rehna really put our minds at ease and from beginning she made us feel like residents before the application finished processing. She really did go above and beyond for us and we are so proud to call our first apartment home. Thank you Rehna so if ever in DOUBT give Rehna A SHOUT! Lol 🤣
  • RA
    Rebecca A
    Dec 26, 2025
    5.0
    I had an excellent move-in experience at The Abbey at Springtown! Reyna, the leasing consultant, provided outstanding customer service from start to finish. She was friendly, professional, and extremely helpful, making the entire process smooth and stress-free. The assistant manager was also helpful and supportive throughout the process. Overall, the team was welcoming and responsive, and I truly felt valued as a resident. I highly recommend The Abbey at Springtown to anyone looking for a great place to live with an amazing staff!
  • EA
    Erik Aguirre
    Dec 12, 2025
    1.0
    As a four-year resident, I strongly advise avoiding this complex. Unless you like the idea of waking up to your vehicle being stolen or left on bricks, this might not be the place for you. Management is fully aware of the high crime rate in the surrounding area, yet they fail to provide any real security for residents property. Also, if you plan on living near any of the gates, have fun getting ANY sleep. The nonstop rattling and clanking will drive you absolutely insane, Paired with the rice paper thin walls, you'll enjoy EVERY sound as if it were happening right next to you.
  • BQ
    Beyhive QueenB
    Dec 8, 2025
    1.0
    ⭐ 1 Star – Extremely Unsafe & Management Does Nothing I am beyond furious and disappointed. I live here and pay high rent, have never missed a payment or been late, and I woke up to find my tires and rims STOLEN right out of this apartment’s parking lot. And guess what? Management’s response was basically, “We’re sorry, there’s nothing we can do.” That’s it. No solutions. No accountability. No added security. What makes this even worse is that this is NOT an isolated incident. Multiple residents have had their tires and rims stolen over the past MONTHS, and absolutely nothing has changed. No increased patrols. No cameras added. No warnings to residents. Just excuse after excuse. Meanwhile, the office is always conveniently closed for holidays, staff parties, or random off days, but when residents experience real loss and financial damage, suddenly nobody can help. We don’t wake up with money growing on trees — we go to work every day to pay these bills, just for thieves to steal from us on the very property we’re supposed to feel safe on. This is unacceptable. The lack of urgency, care, and security is disgusting. If you’re thinking about moving here, don’t — your car and your peace of mind are both at risk.