The Retreat

4.1
224 reviews

About

Apartment Building
***Schedule your Self-Guided Tour today!***Live it. Love it. at The Retreat! If you are looking for a 1, 2, or 3 bedroom apartment in relaxing Richmond, TX, The Retreat is where you want to be. Located on Beechnut Rd, near Grand Mission Blvd, we are perfectly nestled between 99 and Beltway 8, so getting anywhere is easy. Our apartments feature granite countertops, stainless steel appliances, oversized closets, and washer and dryer. The community hosts a resort-inspired swimming pool, complete with cabanas and cushy lounge chairs, a bark park, and a fitness center. Schedule a tour and see for yourself why The Retreat is where you want to be. We are proud to be recognized as an ApartmentRatings.com Top Rated Award recipient! Only 5% of apartment communities in the US qualify for this award. You will experience a move-in so exceptional we guarantee it. Live it. Love it. Guarantee.TM We are here for you and available to take your call 24/7. Visit our website for updated office and tour hours!

Location

The Retreat
19221 Beechnut Street, Richmond, TX
77407, United States

Hours

Reviews

4.1
224 reviews
5 stars
154
4 stars
18
3 stars
8
2 stars
4
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The office staff, particularly Emily, Eva, and Helen, received high praise for their friendliness, professionalism, and responsiveness to resident needs.

Maintenance Service

The maintenance team is frequently commended for their quick response times and effective handling of repair requests.

Community Atmosphere

Residents appreciate the family-friendly environment and community events that foster a sense of belonging.

Safety Concerns

Some residents expressed concerns about safety issues, including noise disturbances and incidents of crime, which have affected their overall satisfaction.

Cleanliness Issues

Several reviews highlighted problems with cleanliness, including pest issues and maintenance of common areas, which detracted from the living experience.
  • NE
    nzelibe eucharia
    Nov 14, 2025
    1.0
    I normally don’t leave reviews, but I feel it’s important to share my experience so future residents can make an informed decision. During my time at The Retreat Apartments, I constantly dealt with cockroach issues, even after pest control request and buying my own insecticides. The problem was never fully resolved while I lived there. When I moved out, I was charged $470 in “move-out fees” for paint, carpet, and pest control — despite not damaging anything and leaving the apartment in normal, clean condition. The charges were based on their internal policy, not the lease I signed. The photos they used to justify the charges show ordinary wear and tear, nothing more. I tried to resolve it professionally and calmly, but management refused to remove charges that were never disclosed, not in the lease, and not supported by any actual damage. If you decide to move here, please be aware of: • Unexpected and non-lease-based move-out charges • Pest issues that may not be fully resolved • Policies applied that aren’t part of the lease This has been disappointing, and I hope future residents take this into consideration before signing.
  • JK
    James K
    Oct 24, 2025
    5.0
    Living here has been amazing, and a huge part of that is thanks to Eva and Emily! They go above and beyond every single day to make residents feel welcome and taken care of. From quickly handling requests to offering friendly advice and always greeting everyone with a smile, they make this community feel like home!
  • SC
    Stefani Coreas
    Oct 21, 2025
    5.0
    I’ve been a resident at The Retreat Apartments for some time now, and I couldn’t be happier. Emily, the office manager, and Eva are always professional, responsive, and go out of their way to make sure residents are taken care of. The maintenance team is excellent — they handle requests quickly and keep the property in great shape. The community is safe, well-maintained, and truly a great place to live.
  • LH
    Lawrence Hickman
    Oct 16, 2025
    5.0
    Great place to live issues are taken care of and the staff is friendly and courteous
  • II
    Ike Iqbal
    Oct 13, 2025
    5.0
    Fantastic apartment in Houston. Very good neighborhood and clean environment. Easy access for basic neccacities.

Frequently Asked Questions About The Retreat

What types of apartments are available at The Retreat?

The Retreat offers 1, 2, and 3 bedroom apartments featuring granite countertops, stainless steel appliances, oversized closets, and washer and dryer.

What are the office hours for The Retreat?

The Retreat's office is open Monday to Friday from 10:00 AM to 6:00 PM and on Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.