Business Details
About
Apartment BuildingApartment Rental Agency
At Saxony At Chase Oaks, you live in apartments with a striking design in a fantastic setting! Our neighborhood is perfectly located in North Plano, close to Central Expressway 75 and Legacy Drive, giving residents quick access to the city's major employment centers, food options, and retail areas. You can find everything you need right here! Enjoy one of our two gorgeous pools to cool off or blow off steam in our energizing fitness center, sand volleyball court, or private playground!
Location
Hours
Reviews
3.8
288 reviews
5 stars
187
4 stars
15
3 stars4
2 stars
9
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Petrina and Chris received high praise for their exceptional support and professionalism during the leasing and maintenance processes.
Maintenance Issues
While the maintenance staff, particularly Enrique and Alex, were commended for their prompt and effective service, there were numerous complaints about unresolved issues and poor communication from management.
Management Concerns
Several reviews highlighted dissatisfaction with management's handling of move-out charges and overall responsiveness, with claims of unfair fees and lack of accountability.
Pest Problems
Multiple customers reported ongoing pest issues, including cockroaches and rodents, which were not adequately addressed by management.
Mixed Experiences
While some residents enjoyed their time at Saxony, others expressed frustration with the overall management and living conditions, indicating a divide in tenant satisfaction.
- TATrifa AlzankanaJan 5, 20265.0Thank you petrina for helping us can’t wait to enjoy my new home
- ZZZheng ZhangDec 27, 20255.0Appreciate Petrina and Alex warm support for my recent move-in and maintenance .
- WKWaleed Al KokissDec 20, 20251.0Friends this community is not recommended. Don’t have option for 0 star it’s that bad community. Don’t trust no one from the leasing office. I broken the lease paid all the penalty cost at front with their approval. After one month I End up getting a letter to pay another $1,000 extra just because I had contract with them even though I have broke that contract and paid the fee still want me to pay another $1000 extra which they never mentioned.
- NANevaeh AndersonDec 17, 20255.0Patrina was AMAZING! She made sure everything was perfect and went out of her way to ensure everything was done in a timely manner. I am very blessed to have worked with her.
- JHJoy HuangDec 1, 20255.05 STARS! I cannot thank Alex and the entire maintenance team enough for their incredible service. When my unit had a breaker issue in the evening, Alex drove 40 minutes from Garland to ensure the repair was completed right away. That level of dedication and response time is truly exceptional. He did an awesome job and was professional and efficient. Thank you all so much for going above and beyond! Highly, highly recommend.
Frequently Asked Questions About Saxony at Chase Oaks Apartments
Where is Saxony at Chase Oaks Apartments located?
Saxony at Chase Oaks Apartments is located at 300 Legacy Drive, Plano, TX 75023, USA.
What are the leasing office hours for Saxony at Chase Oaks Apartments?
The leasing office is open Monday to Friday from 9 AM to 6 PM, Saturday from 10 AM to 5 PM, and closed on Sundays.
What amenities does Saxony at Chase Oaks Apartments offer?
Amenities include two pools, a fitness center, a sand volleyball court, and a private playground.
How can I schedule a tour at Saxony at Chase Oaks Apartments?
You can schedule a tour online through their website at https://www.saxonyatchaseoaks.com/scheduletour.
What categories of services does Saxony at Chase Oaks Apartments fall under?
The property is categorized as an Apartment Building and Apartment Rental Agency.
Are there convenient places to eat near Saxony at Chase Oaks Apartments?
Yes, nearby dining options include Chitos (Mexican restaurant), Teriyaking (Asian restaurant), Quiznos (sandwich shop), Taco Casa (Mexican fast food), Sapporo Ramen & Grill (Japanese restaurant), and Yonuts (bakery and coffee shop).
Where can residents get automotive services near Saxony at Chase Oaks Apartments?
Nearby automotive services include Honest Auto Lube and Repair, Kwik Kar, Legacy Lube & Auto Repair, Chevron Station Plano, and Kwik Car Wash.
What convenience stores and gas stations are close to Saxony at Chase Oaks Apartments?
Circle K and Shell are nearby convenience stores and gas stations providing quick access to fuel and essentials.
Are there pharmacies and medical services near Saxony at Chase Oaks Apartments?
Yes, nearby medical facilities include Seha Specialty Pharmacy, Spring Creek Pharmacy, MINT Dentistry, Sora Medical Clinic, Starling Clinic, and Chase Oaks Family Dentistry.
How can nearby points of interest help residents of Saxony at Chase Oaks Apartments?
Residents benefit from proximity to restaurants for dining, automotive services for vehicle care, pharmacies and clinics for health needs, and convenience stores for everyday essentials, enhancing their living experience and convenience.