PMI RGV

Reviews

• CG

  Cindy Garcia

  Sep 19, 2025
  1.0
  PMI should do better when it comes to tendents needs. We have been here 5 yrs and everytime we would ask for something to get repair they would take forever to come and fix. When maintenance would actually come and fix the things they would tell us to call them direct because PMI would take 2 weeks to put in the order. Oh and I just got a notice to vacate the apartment just cause I was dog sitting and did not tell them. So they can take forever to come and fix things but I have to let them know right there and then that im gonna dog sit.
• GB

  gyga byte

  Sep 16, 2025
  1.0
  Just terrible service! I regret staying another year with them.
• CM

  Cookie Mom

  Mar 26, 2025
  2.0
  Super unhelpful, the yard guy they hired to do the yard does a lousy job he needs to be fired asap. He won’t even bother to clean up the landscaping, he won’t even move a ball in the backyard so when the ball is moved you see all the tall grass, he doesn’t even put the mower in the backyard he only uses a weed eater then he parks in our parking spaces, when there has been empty tenants for a while. He comes less than once a month. New neighbors got locked out of their apt and the advice given was to call a locksmith no resolution for the poor neighbor. Our rent goes up every year even for being loyal paying on time customers we have never been late on rent, paid deposit and rent upfront almost 5 years ago but ever year there goes that rent making it impossible to save money to get out of this place.
• JK

  Joseph Kelly

  Mar 10, 2023
  1.0
  10/2/2023 update: Now that I've moved out of the property they have cut off all communication (most likely in an attempt to avoid having to return my damage deposit) I am no longer able to login in to the portal they provide tenants to monitor communication, issues, and payments. They have not returned messages, texts, and have not answered their phone. My advice to anyone considering renting from this company is DON'T. Very poorly managed management company. The people that I am able to contact have never been to the property they rented to me so they are unable to answer basic questions such as, where is the mailbox located? They don't respond most of the time when you use the portal they provide for you to communicate with them. Service requests go unanswered for weeks, and then they are only answered if you take your time to reach out repeatedly. The unit they rented to me was very dirty when I moved in, the windows don't work properly, the window screens are bent and broken. The furnace did not work the first time I attempted to use it. The floor tiles are loose throughout the apartment. Light bulbs were burnt out or missing. The refrigerator doesn't work properly (they replaced it, with another used one that doesn't work properly) Some of these things are probably my fault for not noticing beforehand but there was not electricity or water when I viewed the place so it was hard to see and notice everything that was wrong. I would never rent from this property management company again.
• AD

  Alexis D

  Mar 8, 2023
  1.0
  Ever since the company took over/bought the Verturo apartments, I've had the worst experience as a tenant with this company. I've sent emails/texts for concerns and they obviously don't care for the tenants and their quality of life. They don't reply to any messages or follow up, for anyone who looking into renting with this company PMI RGV/Homerock LLC with Gustavo Terrones, I would encourage you to look elsewhere if you want to be listened to. **update** If the company cares so much about its tenants, explain this? (April 29th 2023 storm knocked down car port causing damages to a pickup) (May 17th 2023 car port still sits on ground without any word from landlond/company) Company is a joke.

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