The Glen

2.7
142 reviews

About

Apartment BuildingApartment Rental Agency
If a great location is what you've been looking for, welcome home to The Glen! Our spacious one and two-bedroom apartment homes include a full range of amenities to complement your lifestyle. With two sparkling swimming pools, an onsite dog park & a fitness center there is something for everyone. Let's also not forget about the convenient location to Vista Ridge Mall, easy access to highways I35 & 121, and being only minutes away from Lake Lewisville. Join us for a tour to see why living at The Glen in Lewisville Texes will be the easiest decision you will ever have to make. Come visit us today!

Location

The Glen
248 E. Southwest Parkway, Lewisville, TX
75067, United States

Hours

Reviews

2.7
142 reviews
5 stars
45
4 stars
13
3 stars
8
2 stars
10
1 star
66

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Many residents reported ongoing maintenance problems, including slow response times and unresolved repair requests.

Pest Infestation

Numerous complaints about roach and rodent infestations were noted, with ineffective pest control measures.

Management Concerns

Residents expressed dissatisfaction with management's organization and communication, citing unprofessional behavior and lack of follow-up.

Community Amenities

While some residents appreciated the community events and amenities, others criticized the condition and availability of facilities like the pool.

Mixed Resident Experiences

Feedback varied widely, with some residents praising the maintenance staff while others reported negative experiences with management and living conditions.
  • TM
    tonya meekins
    6 days ago
    4.0
    I've lived here for 4 years now and have had a great experience here, the office staff are friendly and professional and they love dogs which is a huge plus in my book, and anytime a maintenance issue crops up they take care of it fairly quickly, and the maintenance guy Oswaldo is friendly and professional as well and he's bilingual which is another plus in today's world.
  • GO
    Garrett Oliver
    Nov 17, 2025
    5.0
    Jose and oswaldo ( maintenance men, second name may be incorrect) fixed up my door quick and well done. Shout out to them.
  • SC
    Setorra Campbell
    Nov 12, 2025
    5.0
    I have been a resident of The Glen for going on 2 months. I’ve had a couple of minor maintenance issues and each time Oswaldo always does an excellent job. Oswaldo and another maintenance guy by the name of Daniel just completed a repair in my kitchen. They both were friendly and completed the job swiftly and professionally.
  • SP
    Stuart Pearson
    Nov 9, 2025
    2.0
    I am locked out my key will not work . I have been calling and calling only to have a person come that does not speak any English . He says he will call a supervisor and he is gone . The key worked to close but would. Not open . There is no one after hours .
  • RB
    Rachel Barclift
    Oct 31, 2025
    5.0
    My husband and I have only been a resident for a week. Since then we have asked for maintenance twice. Oswaldo, did an excellent job and was very efficient at completing the jobs to our satisfaction. We feel confident if we should need any other repairs or assistance, it will be handled both professionally and will meet our needs.

Frequently Asked Questions About The Glen

What types of apartments are available at The Glen in Lewisville, TX?

The Glen offers spacious one and two-bedroom apartment homes with a full range of amenities.

What amenities are included at The Glen apartment community?

Amenities include two swimming pools, an onsite dog park, and a fitness center to complement your lifestyle.