Creekwood Place

3.9
140 reviews
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Business Details

485 Rolling Hills Place, Lancaster, TX
75146, United States
(972) 274-2531
https://www.creekwoodplace.com/

About

Apartment Building

Location

Creekwood Place
485 Rolling Hills Place, Lancaster, TX
75146, United States

Reviews

3.9
140 reviews
5 stars
88
4 stars
10
3 stars
7
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Management Quality

The management team, particularly Nicky and Veronica, received high praise for their professionalism, attentiveness, and dedication to residents.

Maintenance Response

Maintenance issues are generally addressed promptly, with many residents appreciating the quick response times.

Communication Issues

Several reviews highlighted poor communication from the office staff, with complaints about unresponsive management and ignored work orders.

Safety Concerns

There are significant concerns regarding safety, including reports of theft and inadequate security measures within the complex.

Community Atmosphere

While some residents enjoy the community and find it quiet and pleasant, others have reported issues with noisy neighbors and lack of amenities.
  • TR
    Tracie Russell
    Jan 5, 2026
    5.0
    The New Year has started out great. We're now under a new management team. Another plus is Nicky is now acting as our full manager she's been great and awesome thus far I truly appreciate her especially helping me work through some of the new changes under the new management company.. Definitely looking forward to an amazing 2026!!
  • MW
    Miss Williams
    Nov 7, 2025
    1.0
    I applied online but I don’t think they even checked because I got an email next day asking what I was looking to rent. Once I told her I already applied she completely stop responding. I was reaching out no response for days then I get an email asking for more docs. I sent that and never heard from anyone again! I can tell they didn’t want to be bothered they just want your fees it’s a scam! So I reversed my fees due to they never did anything at all and now they wanna reach out a month later only to get fees total 280.00 for doing absolutely nothing! People don’t have money to just give y’all please stop contributing to homelessness and seek GOD!
  • MW
    Marquita Williams
    Nov 7, 2025
    5.0
    Thank for doing it fast an great work
  • BG
    Bettie Greenwood
    Oct 21, 2025
    5.0
    I was very pleased to be able to see the layouts of the entire apartment. I was so blown away that I forgot to check for a 3 bedroom apartment with 2 baths.
  • CH
    Camille Henderson
    Oct 4, 2025
    1.0
    On October 7th there was a shoot out at this apartment an several people car windows were damaged including mine… children are outside at all times of night an they keep raising rent prices