Waterstone at Cinco Ranch

4.5
162 reviews
Pool and exterior of apartments at Waterstone at Cinco Ranch, Katy, 77450

About

Apartment Rental AgencyApartment Building
Welcome to Waterstone at Cinco Ranch, where comfort meets convenience. Our Katy, Texas apartments offer a variety of 1, 2, and 3-bedroom floor plans with spacious layouts, upgraded features, and modern finishes designed for your lifestyle. Enjoy community amenities like a resort-style pool, fitness center, and social spaces perfect for relaxation and connection. Located near major highways, our community provides easy access to shopping, dining, and downtown Houston. Discover the perfect balance of style and comfort—schedule a personalized tour of Waterstone at Cinco Ranch today!

Location

Waterstone at Cinco Ranch
6855 S. Mason Road, Katy, TX
77450, United States

Hours

Reviews

4.5
162 reviews
5 stars
134
4 stars
7
3 stars
2
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Maintenance

The maintenance team, particularly Esteban, received high praise for their quick and efficient service, with many residents noting their professionalism and positive attitude.

Management Issues

Recent feedback indicates a decline in management quality, with residents expressing dissatisfaction with communication and professionalism from the leasing office and regional management.

Community Environment

Many residents appreciate the quiet, safe, and well-maintained environment of the complex, highlighting its family-friendly atmosphere and cleanliness.

Customer Service

While some reviews commend the leasing office staff for their helpfulness and responsiveness, others report negative experiences with rudeness and lack of support from management.

Amenities

Residents enjoy the amenities offered, including a well-maintained pool and fitness center, contributing to a positive living experience.
  • MA
    Mrs .saqib Ali
    3 days ago
    5.0
    I am living in waterstone since 2023 and continue living in this wonderful community.The management is amazing. The Luis Rios is leasing agent and he is so kind and helpful person in our community. He always welcomes us and tries his best to help all the residents. Thank you so much.
  • FA
    Fidelina Aleman
    Nov 18, 2025
    4.0
    Muy agradecida resolvieron mi problema en tiempo record
  • ND
    Nykia Dotson
    Nov 8, 2025
    5.0
    Luis Rios had excellent customer service skills. He was a really great help.
  • MA
    Maria Arrieta
    Nov 6, 2025
    5.0
    Excelente Equipo de Trabajo son muy Gentil y Amable siempre con una respuesta de positiva para solucionar nuestros problema Luis Rios & Heather Gracias
  • HS
    Harmin Sandhu
    Oct 29, 2025
    5.0
    I’ve had a great experience with Esteban , our maintenance person. Every time I’ve had an issue — he fix the problem efficiently. What I appreciate most is his positive attitude and attention to instructions and make sure everything is working perfectly before leaving. Wanted to thank you Esteban for all he does when requested. He is a very reliable person, communicates well, follow instructions , completes the work with perfection and updates me after he completes the work.

Frequently Asked Questions About Waterstone at Cinco Ranch

What types of apartments are available at Waterstone at Cinco Ranch?

Waterstone at Cinco Ranch offers 1, 2, and 3-bedroom apartments in various sizes and layouts, all with upgraded features and well-designed interiors.

What community amenities does Waterstone at Cinco Ranch provide?

The community features an expansive resort-style pool, a premium fitness center, and a grilling area for residents to enjoy.