Business Details
About
Apartment Rental AgencyApartment Building
Welcome to Waterstone at Cinco Ranch, where comfort meets convenience. Our Katy, Texas apartments offer a variety of 1, 2, and 3-bedroom floor plans with spacious layouts, upgraded features, and modern finishes designed for your lifestyle. Enjoy community amenities like a resort-style pool, fitness center, and social spaces perfect for relaxation and connection. Located near major highways, our community provides easy access to shopping, dining, and downtown Houston. Discover the perfect balance of style and comfort—schedule a personalized tour of Waterstone at Cinco Ranch today!
Location
Hours
Reviews
4.5
164 reviews
5 stars
137
4 stars
7
3 stars2
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Maintenance
The maintenance team, particularly Esteban, received high praise for their quick and effective service, often resolving issues on the same day.
Management Issues
Recent changes in management have led to complaints about poor communication and unprofessional behavior, contrasting with previous positive experiences.
Community Environment
Many residents appreciate the clean, quiet, and family-friendly atmosphere of the community, highlighting its safety and well-maintained facilities.
Customer Service
While some staff members received commendations for their helpfulness, there were significant complaints about the leasing office's responsiveness and attitude towards current residents.
- KSKwannesha SchaefferDec 19, 20255.0I absolutely love living here! The apartments are amazing, well-kept, and truly feel like home. Management and maintenance are always on top of anything that needs to be done and respond quickly and professionally. It’s clear they care about their residents and the community. I genuinely enjoy living here and would highly recommend these apartments to anyone looking for a great place to live!
- CSCatherine SheppardDec 1, 20255.05 Stars: Exceptional Maintenance Service at Waterstone @Cinco Ranch - Thank You, Saul! I have lived at Waterstone @Cinco Ranch for quite some time, and I want to give a massive shout-out to the maintenance team, especially Saul. The level of service I receive from him is truly outstanding and makes a huge difference in my living experience here. Saul is not only incredibly knowledgeable and clearly an expert in his work, but he consistently provides exceptional customer service. Every time he handles a service request for my unit, he is detailed, meticulous, and ensures everything is absolutely perfect before he leaves. He doesn't just fix the issue; he makes sure the repair is done right, showing a genuine commitment to quality. It's rare to find such professionalism and dedication. Saul, your commitment to great work and wonderful attitude is genuinely appreciated. Waterstone @Cinco Ranch is truly lucky to have you on their team!
- FFFunmilayo FalayiNov 24, 20255.0Mr. Luis did a great a job showing me around. My 5 year told me he's such a nice person. He's very respectful and accommodating. He took his time to explain everything and he did a great job convincing me. He will make you see everything positive about the property. Keep it up, Mr. Luis. Great job!!!
- MAMrs .saqib AliNov 22, 20255.0I am living in waterstone since 2023 and continue living in this wonderful community.The management is amazing. The Luis Rios is leasing agent and he is so kind and helpful person in our community. He always welcomes us and tries his best to help all the residents. Thank you so much.
- FAFidelina AlemanNov 18, 20254.0Muy agradecida resolvieron mi problema en tiempo record
Frequently Asked Questions About Waterstone at Cinco Ranch
What types of apartments are available at Waterstone at Cinco Ranch?
Waterstone at Cinco Ranch offers 1, 2, and 3-bedroom apartments in various sizes and layouts, all with upgraded features and well-designed interiors.
What community amenities does Waterstone at Cinco Ranch provide?
The community features an expansive resort-style pool, a premium fitness center, and a grilling area for residents to enjoy.
Where is Waterstone at Cinco Ranch located?
It is located at 6855 S. Mason Road, Katy, TX 77450, United States.
What are the office hours for Waterstone at Cinco Ranch?
The office is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.
How can I schedule a tour or find more information about Waterstone at Cinco Ranch?
You can schedule a personalized tour or get more details by visiting https://www.waterstoneatcincoranch.com/scheduletour.
What are the contact numbers for Waterstone at Cinco Ranch?
The main phone number is +1 844-900-3642, with additional contacts including +1 281-398-7700 and +1 281-783-3744.
Are there convenient places to eat near Waterstone at Cinco Ranch?
Yes, nearby dining options include Taqueria Dame Mas (Mexican restaurant), Asian Chef (Chinese restaurant), Armani Pizza and Pasta (Italian restaurant), and Mazzei's Gourmet Pizza.
What nearby services can residents of Waterstone at Cinco Ranch access?
Residents have access to nearby services such as Allstate Insurance agencies, Katy Dental Experts, Purely You Skin Care Solutions spa, and pet services like Fidos Home Pet Inn & Spa.
Is there convenient access to gas stations around Waterstone at Cinco Ranch?
Yes, gas stations nearby include Timewise Shell, Shell with a convenience store and car wash, Cinco Ranch Country Store, and Chevron stations with food marts.
What recreational or fitness options are near Waterstone at Cinco Ranch?
Nearby recreational options include Fort Bend Taekwondo club for martial arts and a premium fitness center available within the Waterstone community itself.