Business Details
About
Apartment Rental AgencyApartment Building
Ideally situated in charming Katy, TX, Ashley House Apartments provide residents with a fantastic choice for luxury living. At first look, you'll realize our convenient location puts you close to the things you need for everyday living. Your can quickly access Downtown Houston or jet off to the Galleria area thanks to nearby I-10. Right on your doorstep, there's world-class shopping and fine dining, major employers, and great schools. Take advantage of an exceptional location and luxury studio, one, two, and three bedroom apartments for rent in Katy.
Location
Hours
Reviews
3.6
285 reviews
5 stars
171
4 stars
9
3 stars4
2 stars
10
1 star
91
What are people saying?
AI-generated from recent customer reviews
Staff Responsiveness
Many customers praised the staff, particularly Mary and Brianna, for their attentiveness and quick responses to issues.
Maintenance Issues
Several reviews highlighted slow maintenance responses and unresolved issues, with some residents experiencing significant delays.
Community Environment
The community is generally described as safe, clean, and quiet, with many residents expressing satisfaction with their living environment.
Communication Problems
Some customers reported poor communication from management, particularly regarding move-in processes and maintenance updates.
Mixed Experiences
While many reviews are positive, there are notable negative experiences regarding management professionalism and maintenance efficiency.
- SGSandra Mosquera GuerreroDec 17, 20255.0“Thank you to the entire Ashley House team for your work, for supporting us, and for always being attentive to our needs. And especially to you, Mary, who is always willing to help and resolve any issues in a timely and effective manner.”
- ARAngel RabagoDec 15, 20255.0I recently signed up for another year. The community is safe and clean. Mary, Brianna, and Edwin are class acts and very attentive. They address every issues expediently. There aren’t any unfavorable people loitering in the parking lot and for that matter visiting any of the apartment neighbors.
- NSNicole StarchDec 11, 20255.0Once again, Mary and the office and maintenance team show their worth. The office is very communicative (the texting feature is great) and the maintenance team is on top of getting things fixed. I love living here - super convenient to work, quiet complex, and very well maintained.
- FRFernando R Peluffo RDec 10, 20255.0Gerencia del conjunto responde a los requerimientos de servicios de manera profesional y esmerada
- KKKarim KourougliDec 10, 20255.0Very amazing place. Professional management. Mary is very good person with good knowledge and professionalism
Frequently Asked Questions About Ashley House
What types of apartments are available at Ashley House in Katy, TX?
Ashley House Apartments offer luxury studio, one, two, and three bedroom apartments for rent in Katy, TX.
Where is Ashley House located?
Ashley House is located at 3903 S. Mason Rd., Katy, TX 77450, United States.
What are the office hours for Ashley House?
Ashley House is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I schedule a tour or reservation at Ashley House apartments?
You can schedule a tour or reservation through their website at https://www.ashleyhouseliving.com/scheduletour.
What amenities or features make Ashley House a luxury living choice in Katy, TX?
Ashley House provides a convenient location close to shopping, fine dining, major employers, and great schools, offering luxury apartments in a fantastic setting.
What categories does Ashley House fall under?
Ashley House is categorized as an Apartment Rental Agency and Apartment Building.
Are there any dining or shopping options near Ashley House?
Yes, world-class shopping and fine dining options are available near Ashley House, making it easy to enjoy amenities right on your doorstep.
What nearby salons and barber shops can residents of Ashley House visit?
Nearby salons and barber shops include Kings Domain Barber Shop, Cutz By FrenchSupreme, Shadesbae Studio, The Locs and Twists Gallery, Tiffany Hair Studio, Beverly Boon - BB Salon, Whiskey Beards Barber and Tattoo Studio, LV Spa & Hair, Shane J Salon, hairartistrybygeno, Hair by Sunny at Sola Salon, and Jazlyn Beauty Lash N Brow.
What nearby dental and health services are available to Ashley House residents?
Nearby dental and health services include TD Family Dentistry, PLLC, Glo dental Group - Cinco Ranch Family Dentistry, HTX Sports & Spine, and HTX Aesthetics medical spa.
What nearby recreational and educational activities are close to Ashley House?
Code Ninjas offers kids recreation and tutoring services nearby, providing active life and education opportunities for local families.